Job Description
Multi-Shift Casino Cashier Supervisor Caesars Entertainment - 3.6 Baltimore, MD Job Details $50,000 - $55,000 a year 17 hours ago Benefits Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Record keeping Customer communication In-person customer service Math Financial record maintenance Full Job Description
WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. Our Mission :
"Create the Extraordinary" Our Vision :
"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence." Our Values :
"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. JOB SUMMARY
The Multi-Shift Casino Cashier Supervisor serves as a dynamic and energetic leader, while fostering teamwork, employee morale, motivation and open communication. HOW YOU WILL CREATE THE EXTRAORDINARY
Review staffing levels and customer flow and assign work areas to team members. Review and approve check-cashing transactions as required. Monitor checkout money to determine fill requirements. Review close out procedures by cashiers, ensure drawer balances and investigate, and record all variances. Investigate equipment or facility problems and notify shift manager. Investigate and resolve guest complaints or concerns in accordance with standard procedures. Train new team members and update all employees on new procedures or policies. Assists the Cashier Shift Manager in performance of duties and assumes full responsibility in their absence. Monitors casino cashiering activities on the front line, in the specialty banks, main bank and redemption areas. Assists in the preparation and coordination of scheduling casino cashiering team. Works specialty bank or front line as the business needs warrants Ensure team members are ready to provide exceptional service. Serves as a dynamic and energetic leader, while fostering teamwork, team member morale, motivation, and open communication Establishes self as highly credible leader with highest levels of integrity and always acts in the best interests of the property and the company. Ensures that team members clearly understand and are held accountable for their performance expectations. Partners and coordinates with other departments to ensure total guest satisfaction and efficient operations Recommends and implements change to improve overall team member and guest satisfaction. WHAT YOU WILL NEED
Must be at least 21 years of age 2+ years of cash processing, banking, or casino cage operations 2+ years of leadership experience Good mathematical and clerical aptitude for accurate record keeping. Excellent customer service skills necessary $50,000 to $55,000 Bi-Weekly Pay Dates Paid Time Off, 401(k), Medical, Dental, Vision, Life & Disability Insurance TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships. DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices. EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.
