Job Description
View More Jobs Table Games Assistant Manager Baltimore, MD, United States Hot Job Be the First to Apply
WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. Our Mission :
"Create the Extraordinary" Our Vision :
"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence." Our Values :
"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. Job Summary Manages all aspects of Table Games operations for assigned shift and ensures optimum performance of all areas of responsibility. How You Will Create the Extraordinary Achieves desired results in all areas of responsibility through staff development and training programs, established methods, procedures and guidelines to maintain desired standards, and high quality service. Monitors results through inspection, evaluation and analysis. Makes changes if necessary to achieve end result. Serves in the capacity of Managerial Representative on premise in absence of Director of Casino Operations. Management accountability for all team members for day to day and long term operations to include hiring, training and developing employees which includes coaching, mentoring and appropriate performance management up to and including separation. Issues casino credit within the Federal and State Regulations, in conjunction with Internal Controls, Credit, and Check Cashing Policy and authorization limits set by the Horseshoe Casino Credit Committee. Responsible for oversight of staffing and scheduling (planning, assigning and directing work) to meet business demands and ensure customer satisfaction. Responsible for department budgets, profit and loss statements, cost analysis, labor analysis, planning and promotions. Responsible for the overall integrity of daily operations, ensures compliance with all regulatory, internal control, and policies and procedures. Builds guest relations through visibility to customer, soliciting/requesting feedback, and responding to guest concerns appropriately and professionally to resolve any issues. Presents oneself as a credit to the Company and encourages others to do the same. Performs all other related and compatible duties as assigned. What You Will Need College degree preferred. Three (3) years progressively more challenging leadership role, casino operations preferred. Three (3) to five (5) years supervisory experience required. Experience in resolving guest complaints and in dealing with the public required. Computer skills required Word, Office 97, Microsoft Outlook, and Excel. Must be able to read, write, speak and understand English. $70,000 to $77,000 Bi-Weekly Pay Dates Paid Time Off, 401(k), Medical, Dental, Vision, Life & Disability Insurance TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships. DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices. EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. Apply Now Job Info Job Identification 84713 Job Category Casino Locations Horseshoe Baltimore
