Table Games - Table Games Floor Supervisor

Table Games - Table Games Floor Supervisor Req #755 100 N Hayford Rd, Airway Heights, WA 99001, USA Apply Share Job Description Posted Tuesday, May 12, 2026 at 6:00 AM Summary of Functions Supervises and coordinates the activities of Table Games Dealers (excluding poker) to ensure compliance with gaming regulations, internal controls, and company policies. Ensures game integrity, supports guest satisfaction, and promotes a professional and engaging gaming environment. Essential Duties and Responsibilities Ensures compliance with Washington State Gaming Compact, NIGC regulations, internal controls, and company policies Supervises assigned table games and oversees dealer performance during shift Monitors gameplay to ensure integrity, accuracy, and adherence to rules Corrects dealer errors and ensures proper procedures are followed Oversees table operations including fills, credits, and rack maintenance Tracks player activity and supports player rating processes Resolves guest disputes and escalates issues as appropriate Builds and maintains positive guest relationships to enhance experience Approves change-making transactions within authorized limits Ensures appropriate player comps are issued in alignment with guidelines Evaluates dealer performance and provides feedback and coaching Maintains protection and accountability of company assets Communicates effectively with leadership and team members Maintains awareness of gaming floor activity and operational needs Adheres to attendance standards and scheduling requirements Participates in internal review hearings when required Performs other duties as assigned Supervisory Responsibilities Directly supervises Table Games Dealers. Responsibilities include training, coaching, assigning work, evaluating performance, addressing concerns, and supporting disciplinary actions in accordance with company policies and applicable laws. Experience Minimum 2,000 hours of casino supervisory experience required Minimum 2,000 hours of dealing experience for each applicable game (blackjack, roulette, craps) required Skills & Abilities Strong knowledge of table games operations and procedures Proficiency in Microsoft Office and general computer systems Strong leadership and team management skills Excellent communication and interpersonal abilities Strong problem-solving and decision-making skills in fast-paced environments Ability to handle guest disputes professionally and effectively Ability to maintain composure under pressure Knowledge of additional table games preferred Education High school diploma or GED required Other Requirements Must demonstrate proficiency in supervised games (audition required) Must pass Basic Strategy Test every six months Must obtain and maintain a Class III Gaming License Flexible availability including nights, weekends, and holidays Must comply with drug testing and background investigation requirements Physical Demands Regular standing and/or sitting for extended periods Frequent use of hands, fingers, and repetitive motions Frequent verbal communication in a fast-paced environment Ability to walk and move throughout gaming floor regularly Occasional lifting up to 20 pounds Occasional bending, stooping, or climbing Requires visual acuity including close, distance, and color vision Work Environment Casino environment with exposure to tobacco smoke, noise, and lighting effects Moderate noise levels with frequent guest interaction Exposure to moving mechanical parts and variable temperatures Fast-paced, high-volume environment requiring constant awareness Hiring Preference The Kalispel Tribe of Indians is an Equal Opportunity Employer. In accordance with federal law, Indian Preference applies in hiring, promotion, and transfer decisions in the following order: Kalispel Tribal Members Descendants or spouses of enrolled Kalispel Tribal Members Enrolled members of other federally recognized tribes All other applicants General Sign-Off & Disclaimers Employment is at-will and may be terminated at any time with or without cause or notice by either the employee or the Kalispel Tribe of Indians. The Tribe is a drug-free workplace. Drug testing is required at hire and may occur unannounced during employment. Background investigations may be required for all candidates and employees. This job description is not exhaustive. Employees may be required to perform additional duties as assigned. This document does not create an employment contract. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Job Details Pay Type Hourly Scan this QR code and apply! Download 100 N Hayford Rd, Airway Heights, WA 99001, USA