Poker Manager

Position:

Poker Manager Location:

Milwaukee, WI Pay:

Up to $85K DOE Our client in Milwaukee, WI is looking for a Poker Manager! Responsibilities

• Manage all day-to-day poker room administration and set operational standards to optimize performance.
• Lead full-cycle talent management, including hiring, training, performance appraisals, and conflict resolution.
• Establish and maintain departmental goals focused on enhancing guest service and financial efficiency.
• Conduct frequent floor walk-throughs and guest engagement to evaluate service quality and operational flow.
• Optimize staff scheduling and oversee the coordination of high-profile special events and tournaments.
• Ensure strict adherence to internal controls and gaming laws while proactively resolving suspicious activities. Qualifications
• 7+ years of progressive poker operations experience (or 5 years with a Bachelor's degree).
• Minimum of 2 years in a dedicated managerial role within a high-volume casino environment.
• Thorough understanding of local, state, federal, and tribal gaming regulations and internal controls.
• Ability to engage effectively with guests and stakeholders at all levels to support organizational goals.
• Skilled in Microsoft Office and the use of standard casino and office management equipment.
• Proven ability to manage confidential data and work a flexible schedule including nights and weekends.