Production Lead

Production Lead Goodwill Industries of Arkansas - 3.2 Little Rock, AR Job Details Full-time $13.65 an hour 1 day ago Qualifications Customer communication Maintaining an organized workspace Volunteer management Customer service English High school diploma or GED Project management Decision making Organizational skills 1 year Clean workspace maintenance Training Delegation Communication skills Entry level Full Job Description Job Description Serves to assign tasks, monitor production goals, provide training for donation attendant associates. Meets or exceeds individual production and donor customer service objectives and standards according to established policies and procedures. Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, customers and management. Essential Duties and Responsibilities 1. Assign tasks, monitor production goals, provide training for donation attendant associates; may direct community service workers and volunteers on a limited or as needed basis. 2. Receive, sort, process, hang and salvage donated goods according to established standards; provide donors with an appropriate donation receipt. 3. Adhere to Goodwill safety procedures and policies, report work injuries regardless of severity. 4. Report possible employee actions that could be violations of policies. 5. Attend and participate in regular employee meetings and training. This duty is performed as needed, about 5% of the time. 6. Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with customers, clients, co-workers and management. 7. Prepare donated goods for transport. 8. Maintain good housekeeping practices to provide a clean and safe work environment. 9. Perform any other related duties as required or assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education High School Experience 12 to 18 months related experience and/or training. Skills Communication Skills Mathematical Skills Critical Thinking Skills Payroll Systems Decision Making Supervisory Experience Planning, organizing, and project management skills. Additional Information Must be able to interact cordially and productively with a diverse group of employees and donors Must be able to communicate clearly in English Must be able to work a flexible schedule including weekends, holidays, and evenings.