Representative - Players Club

Representative - Players Club Bally's Evansville - 3.1 Evansville, IN Job Details $15 an hour 1 day ago Benefits Free parking Paid training Health insurance Dental insurance Flexible spending account Tuition reimbursement Paid time off On-the-job training Employee assistance program Vision insurance 401(k) matching Employee discount Life insurance Qualifications Customer communication Serving clients Individual consumer customer service

Full Job Description Responsibilities:

Responsible for assisting all patrons with general information. Responsible for promoting exceptional customer service. Responsible for promoting membership into the Players Club. Responsible for educating patrons on the Players Club benefits. Responsible for maintaining daily procedures regarding the Players Club members, which includes discerning appropriate identification, filing and record keeping. Responsible for the issuance of information desired to be distributed. Responsible for coupons and promotions on property. Responsible for making public announcements or special announcements. Responsible for direct mail inquiries to include updating patrons account information and related duties. Responsible for taking Jackpot Photo's and filling out the proper documentation for publicity. Responsible for cleaning the Players Club, marketing kiosks, and signage on Casino. Assists with the resolution of player complaints and problems. Assists with promotional item implementation, distribution, and redemption. Knowledgeable of the Indiana Gaming regulations as well as the company's internal controls, policies, and procedures. Must be able to work in an environment with secondhand smoke, loud noises, and large crowds. Must be able to stand and walk for prolong periods of time (7+ hours). Always follow the Company Service Standards model. Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends. Other duties may be assigned at any time.

Work Environment:

The Casino industry is a 24 Hour 365-day operation. This position will primarily be indoors under controlled temperatures. Occasional exposure to outdoor climates.

Additional Benefits:

401(k) 401(k) matching Medical, Dental, & Vision insurance Flexible spending account Employee assistance program Employee discounts Free parking Life insurance On-the-job training Paid time off

Tuition Reimbursement Target Salary Range:

Hourly $15.00 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Experience Required Experience Skills Required Customer/ Client Focus Time Management Detail Oriented Communication Customer Service Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.