Dual Rate Slot Attendant

Dual Rate Slot Attendant - Help Power the Fun on the Casino Floor! Are you energetic, service-driven, and ready to be part of an exciting casino environment? Join our team as a Dual Rate Slot Attendant, where you ll play a vital role in delivering an exceptional guest experience while supporting slot operations. In this dynamic position, you ll alternate between hands-on floor support and supervisory responsibilities-all while earning tips during every shift! If you thrive in a fast-paced setting, enjoy problem-solving, and love engaging with guests, this is the perfect opportunity for you. What You ll Do Create a fun, welcoming, and entertaining environment for all guests and team members Provide outstanding guest service by answering questions and resolving issues quickly Pay jackpots, break bills, and fill ticket printers accurately and efficiently Perform minor repairs on slot machines and related gaming equipment Monitor the casino floor to ensure guest safety and address potential hazards Maintain gaming logs and work tickets in compliance with NYS Gaming Regulations Assist guests with ATM issues and general inquiries Communicate effectively with team members and leadership to support smooth operations Inspect equipment regularly and troubleshoot issues when possible Support and promote company culture and team morale Supervisory Responsibilities (when acting in dual rate capacity): Provide direction and support to Slot Attendants Train team members and assist with scheduling and task assignments Ensure team performance aligns with company standards and policies What We re Looking For High School Diploma or GED required Proven ability to deliver exceptional guest service Previous supervisory experience strongly preferred Experience handling cash in a fast-paced environment Strong communication and problem-solving skills Basic computer skills with the ability to learn new systems Ability to read and interpret basic documents and procedures Comfortable working with numbers, including basic math calculations Dependable, adaptable, and able to multitask in a dynamic setting Physical Requirements This is an active role requiring standing, walking, and frequent movement throughout shifts. Duties include using hands for tools and equipment, reaching, bending, and occasional climbing or balancing.

Ability to lift/move:

Up to 25 lbs frequently Up to 50 lbs occasionally Up to 100 lbs infrequently Good vision (close, distance, color, and peripheral) is required to safely perform job duties. Work Schedule The casino operates 7 days a week from 9 AM to 3 AM. Availability for nights, weekends, and holidays is required. Why You ll Love Working With Us On-site daycare for employees with extended hours and affordable rates (subsidy may be available) 401(k) plan with immediate vesting Medical, Dental, Vision & Life Insurance (Full-Time employees) Paid Time Off, Sick Time & Holiday Pay Tuition Reimbursement (for eligible employees) Employee discounts on hotel stays, dining, spa services, and more Be part of the action. Support the team. Create unforgettable guest experiences. Apply today and bring your energy to the casino floor!