Host Coordinator

Host Coordinator Position Summary As a Team Member of the Marketing/PD team, the Host Coordinator is a CRCR Ambassador and takes personal ownership to ensure all of their actions are in the best interest of the business. The Host coordinator is responsible for assisting the Marketing/PD team in executing special events, managing room reservations and assisting with the overall success of the marketing team. Position Functions Essential Functions Track promotion/special event pacing to ensure target participation goals are being met. Assist hosts in developing and executing special events on and off-site. Plan and execute targeted special events. Input all Host reservations adhering to the designated assigned status. Responsible for all special room amenity requests. Market property and all applicable promotions and special events through telemarketing, email and in-person contacts. Assist in promotions and special event planning. Assist the marketing department in executing brand promotions and events. Act as an ambassador for the marketing department with all internal Guests within CRCR. Participate in ongoing professional development to continue to refine skills and knowledge in marketing. Other duties as assigned. Skills Strong listening and communication skills. Problem-solving and critical thinking. Must be able to work independently and maintain a high level of performance. Must be able to complete tasks in a timely and efficient manner while maintaining business standards. Demonstrates a flock mentality, focused on teamwork and collaboration with others. Provides exceptional service to internal and external Guests while leveraging the knowledge of the position and the business, ensuring a clucktastic experience for all. Stays engaged and motivated with the business, department, and all Team Members at all levels while encouraging growth and development of self and others. Builds lasting relationships by demonstrating honesty, integrity, and effective communication. Driven to exceed expectations while remaining accountable and fair. Excellent Rooster socializing skills.

Qualifications Minimum requirements:

Must be at least 18 years of age. High School Diploma (or GED or High School Equivalence Certificate). Previous Casino, hospitality, sales, and marketing experience. Relevant Guest service/FOH experience. Basic understanding of how Casino Rewards programs work. Familiarity with room and event amenity programs. Familiarity with Casino CRM/CMS software. Excellent phone etiquette and relationship-building skills. Proficient in Windows and Microsoft Office Suite. Proficient in conflict resolution. Proficient in LMS and applicable reservation software.

Preferred qualifications:

Experience with player tracking software and reservation systems. Previous project management experience. Disclaimer This document is for informational purposes only. A formal job description, including working conditions such as physical requirements, work atmosphere, etc., will be provided for signature during the offer process. Host Coordinator 2.7 2.7 out of 5 stars 9100 People Of The Mountain Road, Jamestown, CA 95327 $24.50 an hour - Full-time Chicken Ranch Casino 80 reviews $24.50 an hour - Full-time Host Coordinator Position Summary As a Team Member of the Marketing/PD team, the Host Coordinator is a CRCR Ambassador and takes personal ownership to ensure all of their actions are in the best interest of the business. The Host coordinator is responsible for assisting the Marketing/PD team in executing special events, managing room reservations and assisting with the overall success of the marketing team. Position Functions Essential Functions Track promotion/special event pacing to ensure target participation goals are being met. Assist hosts in developing and executing special events on and off-site. Plan and execute targeted special events. Input all Host reservations adhering to the designated assigned status. Responsible for all special room amenity requests. Market property and all applicable promotions and special events through telemarketing, email and in-person contacts. Assist in promotions and special event planning. Assist the marketing department in executing brand promotions and events. Act as an ambassador for the marketing department with all internal Guests within CRCR. Participate in ongoing professional development to continue to refine skills and knowledge in marketing. Other duties as assigned. Skills Strong listening and communication skills. Problem-solving and critical thinking. Must be able to work independently and maintain a high level of performance. Must be able to complete tasks in a timely and efficient manner while maintaining business standards. Demonstrates a flock mentality, focused on teamwork and collaboration with others. Provides exceptional service to internal and external Guests while leveraging the knowledge of the position and the business, ensuring a clucktastic experience for all. Stays engaged and motivated with the business, department, and all Team Members at all levels while encouraging growth and development of self and others. Builds lasting relationships by demonstrating honesty, integrity, and effective communication. Driven to exceed expectations while remaining accountable and fair. Excellent Rooster socializing skills.

Qualifications Minimum requirements:

Must be at least 18 years of age. High School Diploma (or GED or High School Equivalence Certificate). Previous Casino, hospitality, sales, and marketing experience. Relevant Guest service/FOH experience. Basic understanding of how Casino Rewards programs work. Familiarity with room and event amenity programs. Familiarity with Casino CRM/CMS software. Excellent phone etiquette and relationship-building skills. Proficient in Windows and Microsoft Office Suite. Proficient in conflict resolution. Proficient in LMS and applicable reservation software.

Preferred qualifications:

Experience with player tracking software and reservation systems. Previous project management experience. Disclaimer This document is for informational purposes only. A formal job description, including working conditions such as physical requirements, work atmosphere, etc., will be provided for signature during the offer process.