Host/Cashier, Sage

OBJECTIVE

Provides the customers with delightful dining experience from the initial reception until the final good-bye in accordance with the Casino's high standards of guest service. Required to be knowledgeable of all InfoGenesis/ACSC POS transactions under high volume of tendering.

TYPICAL WORKING CONDITIONS

Works in a casino floor environment which is smoke filled or a restaurant environment

ESSENTIAL FUNCTIONS

Always be NICE to fellow staff and players; find every opportunity to offer a friendly smile, wave and greeting. Reports to work on time, as scheduled, and in uniform; maintains a positive and cooperative attitude Follows department and casino policies and procedures Responsible for initial cordial reception to the customers upon arrival and the prompt courteous escort to a dining table; distributes menus and/or explains food items, such as specials or menu items Assists in answering telephones and making reservations according to departmental standards Participates as a team member with staff in producing a smoothly and efficiently run operation that meets the highest standards of Customer Services Responsible for seating guests according to established rotation procedures Has knowledge of all food and beverage health codes, and makes safety first priority; ensures that all areas are kept clean and free of any potential hazards Handles substantial quantities of cash with accuracy Responsible for receiving payment, making change and presenting a receipt to customers in a prompt and courteous manner in a fast paced environment Responsible for adhering to established cash control policies and procedures of the Casino and Barona Gaming Commission Must be proficient in closing procedures for all Club Barona player comps, manager comps, points, room charge, group charge; Master folio charges and any and all tendering processes associated with the Casino and the F&B Operation Completes all work duties in an efficient and proper manner on a daily basis Answers any customer questions and/or complaints and directs concerns to appropriate management Knowledgeable of menu selection, promotions and pricing related to each meal period.

NOTE:

This description incorporates the most typical duties performed. It is recognized that other related duties not specifically mentioned may also be performed. The inclusion of those duties would not alter the overall evaluation of this occupation.

MINIMUM QUALIFICATIONS

Minimum 18 years old Knowledge of health and sanitation standards Oral and written communication and computer skills Ability to work in a fast-paced environment, follow oral or written instructions, lift a minimum of 25 pounds, sit, stand or walk continuously for 8 hours or longer Must be knowledgeable of health and sanitation standards Must have good oral and written communication skills Must have basic computer skills and cash handling experience Must be flexible in scheduling and be available to work weekends, holiday and over time as needed

REQUIRED EDUCATION

Current Food Handler's Education Certificate

REQUIRED EXPERIENCE

3 months customer service experience preferred

ALTERNATIVE TO MINIMUM QUALIFICATIONS

None

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

Please refer to Support Data Sheet for position Back Share Apply Now