Host

Host Lapis Bistro - 5.0 Washington, DC Job Details Full-time $17.95 an hour 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Qualifications Customer communication Guest relations Wine knowledge Greeting customers Host/hostess experience Store opening/closing procedures Restaurant experience Communication skills Entry level Cross-functional communication Customer complaint resolution Full Job Description The Popal Group is a growing family-driven boutique hospitality group setting the standard for DC dining. At Lapis, our Afghan Bistro, we serve homestyle dishes cooked with local, seasonal ingredients. We capture our legacy through a variety of family recipes passed down from generations. Lapis is looking for an experienced host to join our team! If you have a passion for hospitality, enjoy working in a fast-paced environment, and thrive on delivering exceptional customer experiences, we want to hear from you.

Job Overview:

We are looking for a charismatic and highly organized Host to manage reservations, welcome guests, and oversee the flow of service. The ideal candidate has a passion for hospitality, excellent communication skills, and the ability to create a warm and inviting atmosphere. This role is critical in setting the tone for our guest experience and maintaining an efficient front-of-house operation.

Responsibilities:

Warmly greet and seat guests, managing the flow of the dining room and bar. Oversee reservations, waitlists, and walk-ins using our reservation system. Maintain an organized and efficient seating chart to maximize guest experience. Communicate effectively with servers and bartenders to ensure smooth service. Assist in coordinating special guest requests, private dining arrangements, and VIP experiences. Provide knowledgeable recommendations on menu offerings, including wine pairings. Ensure a welcoming and polished front-of-house appearance at all times. Handle guest inquiries, feedback, and concerns with professionalism and poise. Assist with opening and closing duties, ensuring the restaurant is ready for service.

Qualifications:

Prior experience as a host, Maître D', or in a similar front-of-house role is preferred. Strong organizational and multitasking skills in a fast-paced environment. Excellent verbal communication and interpersonal skills. A warm, welcoming demeanor and polished professional appearance. Passion for food, wine, and hospitality. Familiarity with reservation management systems is a plus. Ability to remain calm under pressure and handle guest interactions with grace.

Physical Requirements:

Ability to stand for extended periods and lift up to 30 pounds. Ability to work long hours, including nights, weekends, and holidays as required by business needs. Ability to work in a fast-paced environment while maintaining composure and attention to detail

Benefits:

401(k), Dental insurance, Employee discount, Health insurance, Paid time off, Vision insurance, Employee Family Meal, Dining Discount at

The Popal Group Restaurants Shift:

8-10 hour shift, including evenings and weekends More detail about Lapis Bistro part of The Popal Group