Guest Arrivals Host - Seasonal PT Brightwater Lagoon

Reinvent Your Day Outdoors MetroLagoons transforms everyday life into a vacation. With four resort-style lagoons across Florida, guests enjoy thrilling water adventures, swim-up bars, cabanas, and community events—creating spaces where families connect, friends celebrate, and every visit feels like a sun-soaked escape filled with fun, relaxation, and unforgettable memories. MetroLagoons is hiring for the 2026 Summer Seasons! While we do try to be flexible with your time, we require that candidates have flexibilities across all hours: days, evenings, weekends, and holidays. We are currently looking to hire enthusiastic team members who are able to work outside in all conditions and want to interact with our guests to create a positive experience.

JOB SUMMARY

The Admissions Host will be responsible for successful operation of greeting guests, ticket sales, rental sales, and activities sales. Within this role you will perform indoors and outdoors duties. The ideal candidates will exhibit exceptional customer service skills and promote a positive attitude.

RESPONSIBILITIES INCLUDE

Provide excellent customer service Sell lagoon tickets, rental products, special events tickets, gift shop merchandise, and other products as required Check in guests and residents of the lagoon as well as monitor the re-entry process Ensure guests follow company bag check rules Clean your assigned work area as needed for a strong opening, closing, and maintain throughout the day Clean and reset rental areas throughout the day and for closing responsibilities Assist with maintaining lawn games and lending materials to guests Accept, log, and maintain the park's lost and found by adhering to all procedures Assist guests with any questions or concerns onsite and via phone Use a walkie-talkie radio to communicate with other team members and leadership Ensure proper handling of all cash, credit cards, and gift cards Assist guests in parking area as needed Adhere to all safety policies to ensure guests and team members' safety Demonstrate the utmost integrity in all professional and personal matters Other duties as assigned, including assisting in other departments

QUALIFICATIONS

HS diploma or equivalent preferred. 1 year of Admission Experience preferred. Energetic, enthusiastic and reliable personality Excellent communication skills Professional manner, discretion, and appearance Flexible availability, including mornings, evenings, weekends, and holidays. Shifts may vary based on business needs Ability to work outside in all-weather elements Ability to stand for long periods of time Ability to lift up to 50 lbs.

BENEFITS

Employee Discount Program, including Lagoon entry, F&B/Merchandise discounts, and more! E.O.E. MetroLagoons does not discriminate on the basis of age, gender, race, nationality, religion, sexual orientation, or any other class protected by law.