Gift Shop Host
Job
Grand Falls Casino & Golf Resort
Larchwood, IA (In Person)
Full-Time
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Job Description
Serve as a Host in our Retail Shops. Greeting and encouraging purchases of merchandise. Create an exciting atmosphere for our guests to be comfortable in there gift and personal selections.
Essential Functions:
Follow standards of neatness and cleanliness for the shop to maintain customer appeal. Know features and benefits of merchandise in the shop. Follow policies and procedures. Maintain knowledge of resort activities, facilities, and amenities to ensure personalized guest service. Must be able to stand for long periods of time.Required:
Provide exceptional guest service to all customers. Show the customer around the store and inform them of the merchandise we stock Be on the sales floor on time. Your uniform is clean and pressed following all other guidelines of the employee handbook. The associate is expected to do a walk through of the boutique to reacquaint themselves with changes and arrival of new merchandise Employees are expected to develop their product knowledge on a daily basis. All breaks and lunchtime breaks must be coordinated with other employees and approved by a supervisor. The phone must be answered properlyCUSTOMER SERVICE IS ALWAYS
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