Restaurant Host/Hostess

Overview O'Toole's of Libertyville is on the lookout for a friendly and energetic Restaurant Host/Hostess to welcome guests with warmth and professionalism. In this role, you'll be the first point of contact for our guests, creating a positive and inviting atmosphere from the moment they arrive. Your role is vital in ensuring smooth seating arrangements, managing reservations, and providing excellent guest experiences. If you enjoy engaging with people, have a passion for hospitality, and thrive in lively environments, this position is perfect for you! Duties Greet guests warmly upon arrival and assist with seating arrangements to optimize flow and comfort. Manage reservations efficiently using POS systems ensuring accurate booking and waitlist management. Provide menus, answer questions about menu items, and offer recommendations to enhance guest satisfaction. Maintain a clean and organized host stand and waiting area to create a welcoming environment. Coordinate with servers and kitchen staff to ensure timely seating and smooth service flow. Handle guest inquiries over the phone with professionalism, demonstrating excellent phone etiquette. Support guest relations by addressing concerns promptly and courteously to ensure positive experiences. Skills Previous host/hostess experience in a restaurant or hospitality setting is highly preferred. Strong communication skills to interact effectively with guests, team members, and management. Excellent customer service skills with a friendly, approachable demeanor. Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail. Hospitality background or hotel experience can be advantageous in delivering top-tier guest services. Join our team as a Restaurant Host/Hostess where your welcoming attitude will set the tone for memorable dining experiences!

Pay:

$14.00 - $16.00 per hour

Benefits:

Employee discount Flexible schedule Health insurance Paid time off

Work Location:

In person