Restaurant Host/Hostess

Restaurant Host/Hostess Overland Park, KS Job Details Part-time | Full-time From $13 an hour 16 hours ago Qualifications Maintaining an organized workspace Guest relations Phone communication Greeting customers Host/hostess experience Appointment scheduling Clean workspace maintenance Phone etiquette POS systems Restaurant experience Communication skills Entry level Customer complaint resolution Full Job Description Job Summary We are seeking a friendly and organized Host/Hostess to join our dynamic team. In this role, you will be the first point of contact for our guests, setting the tone for their dining experience. Your primary responsibilities will include greeting guests, managing reservations, and ensuring a smooth flow of service in the restaurant. The ideal candidate will possess excellent communication skills and a passion for providing outstanding customer service. Responsibilities Greet and welcome guests as they arrive, ensuring a warm and friendly atmosphere. Provide accurate wait times and communicate effectively with guests regarding their seating status. Maintain cleanliness and organization of the host stand and dining area. Handle guest inquiries and complaints with professionalism, striving to enhance guest satisfaction. Utilize POS systems such as Toast POS for managing reservations and orders as needed. Support the serving staff during busy periods by assisting with guest needs or table resets. Requirements Previous Hostess/Host experience is preferred but not mandatory; food service or restaurant experience is a plus. Strong customer service skills with an emphasis on hospitality and guest relations. Excellent communication skills, both verbal and written, including phone etiquette. Familiarity with POS systems (Toast POS) is advantageous. Ability to work in a fast-paced environment while maintaining attention to detail. A positive attitude, teamwork mentality, and willingness to learn are essential traits for success in this role. Experience in hotel settings or guest services is beneficial but not required. Join us in creating memorable dining experiences for our guests!

Pay:

From $13.00 per hour

Work Location:

In person