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Host
Job
Casa Pasha
Rochester Hills, MI (In Person)
$41,600 Salary, Full-Time
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Job Description
Host / Hostess Casa Pasha | Opening Team About Casa Pasha Casa Pasha is an upscale dining and cocktail destination where exceptional hospitality, elevated cuisine, and memorable experiences come together. We believe the guest experience begins the moment someone walks through our doors, and our hosts play one of the most important roles in setting the tone for the entire evening. We are seeking polished, personable, and hospitality-driven Hosts to join our opening team and become the first impression of Casa Pasha. Position Summary The Host is responsible for creating a warm and welcoming arrival experience for every guest. This role requires exceptional communication skills, attention to detail, strong organization, and the ability to remain poised and professional in a fast-paced environment. The ideal candidate understands that hospitality starts at the door and that every interaction has the opportunity to create a lasting impression. ResponsibilitiesGuest Experience Greet every guest with warmth, enthusiasm, and professionalism. Create a welcoming and memorable first impression. Manage reservations and walk-in guests with confidence and grace. Escort guests to their tables while providing information about the restaurant and menu. Recognize returning guests and VIPs whenever possible. Handle guest concerns and special requests professionally and efficiently. Provide a sincere and memorable farewell as guests depart. Reservation & Seating Management Manage reservations using the restaurant's reservation platform. Maintain accurate wait lists and communicate realistic wait times. Strategically manage table flow to maximize guest experience and restaurant efficiency. Coordinate closely with management, servers, and support staff regarding seating needs. Monitor dining room activity to ensure balanced service throughout the restaurant. Communication & Coordination Serve as the communication hub between guests, management, and service staff. Assist with answering phones and responding to guest inquiries. Communicate special occasions, VIP reservations, dietary restrictions, and guest preferences to the team. Support front-of-house operations as needed during busy service periods. Professional Standards Maintain a polished appearance and professional demeanor. Keep the host stand, entrance, and waiting areas clean and organized. Uphold Casa Pasha service standards and hospitality expectations. Demonstrate composure and professionalism during high-volume periods. Qualifications Previous host, hospitality, customer service, or restaurant experience preferred but not required. Excellent communication and interpersonal skills. Strong organizational abilities and attention to detail. Ability to multitask while maintaining a positive attitude. Comfortable working in a fast-paced environment. Professional appearance and strong personal presentation. Availability for evenings, weekends, and holidays. What We're Looking For A naturally welcoming personality. Genuine passion for hospitality and guest service. Strong emotional intelligence and professionalism. Confidence in managing busy guest interactions. Positive attitude and team-oriented mindset. Ability to remain calm under pressure. Someone who understands that hospitality begins before guests ever reach their table. Compensation & Benefits Competitive hourly compensation. Opportunity to be part of an exciting new restaurant opening. Growth opportunities within the organization. Employee dining discounts. Ongoing hospitality and service training. Join Our Opening Team At Casa Pasha, our hosts are not simply managing reservations—they are creating the first and last impression of the guest experience. If you love connecting with people, thrive in a hospitality-focused environment, and take pride in making others feel welcome, we'd love to meet you. Casa Pasha is an equal opportunity employer committed to creating an inclusive and welcoming environment for both guests and team members.