Host @ Tavern 507 New Ulm

Host @ Tavern 507 New Ulm Best Western Plus & Tavern 507 New Ulm, MN 56073

Part-time Part-time Job Title:

Host Job Type:

Part-time Weekends, hourly

Supervisor:

General Manager About us Bird Dog Hospitality is a hotel investment and management company that believes in putting people first. Beneath our core business of hospitality lies our purpose of creating lifelong relationships and enriching the lives of all those we provide hospitality to - our team members, guests, and investor partners. Every one of our team members seeks to live and breathe the values that define our culture, the Bird "Dogma": The Bird "Dogma" 1. We Put People First 2. We Dependably Drive Results 3. We Constantly Keep a Positive Attitude 4. We Never Stop Improving, Ever 5. We Relentlessly Solve Problems Summary Host/Hostess responsibilities include greeting guests, providing accurate wait times, and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. Ultimately, you'll ensure we provide excellent customer service and a pleasant dining experience for our guests. Duties & Responsibilities Welcome guests to the venue Provide accurate wait times and monitor waiting lists Manage reservations Escort customers to assigned dining or bar areas Provide menus and announce Waiter/Waitress's name Greet customers upon their departure Coordinate with wait staff about available seating options Maintain a clean reception area Cater to guests who require extra attention (e.g. children, elderly) Answer incoming calls and address customers' queries Assist wait staff as needed Experience, Skills, and Education General Math Skills Verbal Communication Customer Service Resolving Conflict Teamwork Energy Level Thoroughness Professionalism Please note that this job description is not an exclusive or exhaustive list of all functions that a Host may be asked to perform. About Best Western Plus & Tavern 507 Located in the heart of New Ulm, Minnesota, the 117-room property is a perfect spot for business and leisure travelers. Guests are within a few minutes of August Schell Brewery, Flandrau State Park and corporate businesses like Kraft Foods and 3M Company. The hotel also has an event and conference center attached as well as a conjoined Tavern 507 restaurant. Tavern brings a focus on 'the simple things, done great', including a lineup of meaty wings, flavorful sauces, locally-sourced black angus burgers, a wide array of craft beers and beverages, and an inviting 'game on' atmosphere designed to be the perfect hub for fans of all generations.