Seasonal Guest Services Host

SEASONAL GUEST SERVICES HOST

Hyatt Regency Hyatt Regency Lake Tahoe Resort, Spa and Casino US - NV - Incline Village

GUEST SERVICES

Hourly/Entry Level Employee Seasonal 15.00 Hourly US Dollar (USD) pay basis

Req ID:

INC006066

Summary The Guest Services Host provides warm, efficient arrival and departure experiences for all guests, supporting valet, bell, and driveway operations. This role is responsible for greeting guests, assisting with luggage, operating vehicles safely, and ensuring a seamless transition from arrival to departure. The position requires consistent guest engagement, strongmunication, and the ability to work in a fast-paced outdoor environment. ⸻ Key Responsibilities

• Wee all guests entering the property with genuine hospitality and professionalmunication.
• Provide luggage assistance, room deliveries, amenity deliveries, and storage services.
• Safely and efficiently valet guest vehicles; retrieve vehicles promptly upon request.
• Maintain accurate tracking of valet tickets, vehicle locations, and guest items.
• Assist with transportation needs, directions, resort information, and activity rmendations.
• Keep driveway, bell desk, and storage areasanized, clean, and fully stocked.
• Support shuttle or resort vehicle operations as needed (if eligible/qualified).
• Respond to guest concerns quickly and escalate issues to leadership when appropriate.
• Ad to all safety, driving, andpany procedures.
• Perform additional tasks to support the Guest Services team and overall resort operations. Qualifications
• Valid driver's license with a clean driving record (MVR check required).
• Ability to drive automatic and manual transmission vehicles preferred.
• Ability to stand, walk, lift, and move luggage (up to 75 lbs) for extended periods.
• Strongmunication and guest-service skills.
• Comfortable working outdoors in varied weather conditions.
• Previous valet, bell, or hospitality experience preferred but not required.
• Must be available weekends and holidays during the season.

⸻

Seasonal Colleague Benefits Include:

• Discounted hotel night stays and Friends & Family room rates at Hyatt hotels worldwide
• Free colleague meals during shifts
• Team celebrations and engagement events throughout the season
• Potential for continued employment after the season ⸻ Our Values Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing ⸻ Equal Opportunity Employment Hyatt is an equal-opportunity employer.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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