Marketing Rep/VIP Lounge Host - Part Time or Full Time, Evenings

View More Jobs Marketing Rep/VIP Lounge Host - Part Time or Full Time, Evenings Kansas City, MO, United States (On-site) Be the First to Apply

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission :

"Create the Extraordinary"

Our Vision :

"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."

Our Values :

"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. Job Summary This position typically starts at $18 per hour and works a variable schedule, including evenings, weekends and holidays. Team members begin accruing PTO starting on day one, and full ‑ time employees are eligible for benefits after 90 days. This role puts you right in the heart of a lively, fast‑paced entertainment environment where you get to connect with guests and elevate their experience every day. You'll become the go‑to expert for helping visitors navigate the Caesars Rewards program, solve account challenges, and keep everything running smoothly on the floor. With opportunities to collaborate across departments, resolve real‑time issues, and authorize high‑value perks, you'll play a key part in creating memorable guest interactions. This position also puts you at the center of a warm, welcoming environment where you get to greet guests, offer personalized service, and make every visit feel special. You'll keep the Laurel Lounge running smoothly by managing access, anticipating needs, and working as part of a fast‑moving team that keeps the space spotless and inviting. Every shift brings new interactions, new moments to brighten someone's day, and plenty of opportunities to showcase your hospitality skills If you thrive in an energetic setting where every shift brings something new, this position delivers that momentum. How You Will Create the Extraordinary Demonstrates regular and predictable attendance; arrives on time in a clean uniform with required name tag, ID, and licenses, ready to work with a positive, ready ‑ to ‑ learn attitude. Greets guests and team members warmly and professionally, supporting our Family Style Service culture. Works a flexible schedule, including nights, weekends, holidays, and overtime as needed. Provide Family Style Service and support all aspects of the Caesars Rewards loyalty program. Responsible for maintaining daily procedures, which include discerning appropriate ID, filing, record keeping, problem solving and navigating various computer software/programs. Assist guests with all data integrity account issues; including issuing Caesars Rewards cards, PIN creation, changes and resets, out of sync mail files, suspended accounts, returned mail, and research all account discrepancies and inquiries regarding tracked play and coupons Help facilitate the front-line execution of various marketing efforts. Issues new and replacement Caesars Rewards cards to guests Stays knowledgeable and able to articulate to guests information about the various ongoing and future promotions. Interact with other casino-related departments on a routine basis. Be visible and available to listen to and discern guest concerns and quickly attempt to remedy different situations. Manage guest lines in an efficient manner. Perform all routine opening/closing responsibilities. Always available to assist with other duties when necessary to support marketing efforts and or the Caesars Rewards loyalty program. Verifies guest's eligibility to enter private Laurel Lounge areas and eligibility of guests. Maintains access to the VIP Laurel Lounge within department standards Help service guests as necessary in a team aspect. Busses guest seating areas as needed in adjacent area . Ensure compliance with internal regulations and Missouri Gaming Commission regulations. What You Will Need Must be at least 18 yrs. of age. Ability to read, write, and understand English. Communicates effectively and maintains positive working relationships with guests, coworkers, and management. Must pass the required background check. Must be able to obtain a Missouri Gaming License Well-groomed hair and personal hygiene are essential. High School Diploma Excellent communication and organizational skills. Must be able to type 30 - 35 word per minute. Previous computer skills preferred. Must enjoy working with the public. Previous experience working in a customer service position. Ability to work in a loud, fast ‑ paced environment while handling multiple tasks under time constraints. Requires frequent, walking, bending, lifting, reaching, pushing, and pulling throughout the shift. This position may require long periods of sitting, standing. Must be able to lift up to 40 pounds on an occasional basis, reach above head occasionally, bend below knee level occasionally, and rotate torso periodically.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. Apply Now Job Info Job Identification 83639 Job Category Sales and Marketing Job Schedule Part time Locations Harrah's North Kansas City (On-site)