Host

Host Mr. Charles Chicken & Fish-Uptown Charlotte, NC Job Details Part-time $15 - $20 an hour 12 hours ago Benefits Employee discount Flexible schedule Qualifications Guest relations Greeting customers Sanitation Food & beverage industry Restaurant experience Full Job Description Job Overview We are seeking a friendly and organized Host/Host to join our team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and smooth dining experience. This role requires excellent communication skills and a passion for customer service, as you will be responsible for managing reservations, greeting guests, and maintaining the flow of the restaurant. Responsibilities Greet guests warmly as they arrive and escort them to their tables. Manage reservations and seating arrangements efficiently to minimize wait times. Maintain an organized waitlist and communicate with guests about their wait times. Provide menus and inform guests of any specials or promotions. Assist in managing the flow of the dining room to ensure a pleasant experience for all patrons. Handle phone inquiries with professionalism, providing information about the restaurant's offerings and services. Support servers and kitchen staff by communicating guest needs effectively. Uphold cleanliness standards in the host area and throughout the restaurant. Skills Previous experience in food service or restaurant settings is preferred. Strong communication skills to interact effectively with guests and team members. Familiarity with POS systems, particularly Aloha POS, is a plus. Excellent phone etiquette for handling reservations and inquiries. Ability to build rapport with guests, enhancing their overall dining experience through exceptional guest relations. A proactive attitude towards helping others and resolving any issues that may arise during service. Knowledge of hotel or hospitality environments can be beneficial but is not required. Join us in creating memorable experiences for our guests while working in a dynamic team environment!

Job Type:

Part-time Pay:

$15.00 - $20.00 per hour

Benefits:

Employee discount Flexible schedule

Work Location:

In person