Guest Experience Host

We are looking for a reliable and experienced Greeter to provide visitors with excellent customer service and any information needed for their visit.

SALARY:

$23.36/hr : The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Front Line Team Members A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply.

Military Occupational Specialty Code:

42A, 92S, YN, LS, 0100, 3F1X1, 3F5X1 Deliver outstanding and proactive customer service to all guests travelling through the airport; while always demonstrating the LaGuardia Terminal B service standards: Safe Hands, Best at What We Do, Show We Care and Strong Partnerships. Helps guests feel comfortable and gives a positive first impression. Remain calm, professional, and courteous when working with disgruntled guests Work collaboratively as part of a growing team to manage key airport touchpoints and high volumes of guests. Help to drive operational efficiencies at key airport touch points by working together with the larger Terminal B team. Identify opportunities to promote terminal activities, and drive sales for LaGuardia Terminal B ancillary products and services. Maintains work areas by performing light housekeeping duties to ensure cleanliness and adhere to control and security policies. Analyse the guests' requirements and help them find the best solution by directing them to the appropriate department. Conduct kiosk sweeps and gate restocking to replenish paper products and ensure inventory is in place to support airline printing needs.

Skills :

Customer service Premium guest service Teamwork and collaboration Quick thinking, multitasking and problem solving Excellent verbal communication skills Interpersonal skills Fluent in written and spoken English Other language skills (not essential) Hospitality/premium retail experience highly desirable

Education:

High School Diploma, GED or equivalent Minimum of one-year of customer service experience in a similar environment

Other :

Healthcare/sick/vacation benefits available after service through ABM industries. Free staff parking/shuttle available. Ability to stand for all 8 hours while on shift; must be able to lift, push, pull objects up to 70 pounds with reasonable accommodation About Us ABM (

NYSE:

ABM) is one of the world's largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM's comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries - from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com. ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across

ABM. ABM

directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.