HOST/HOSTESS

HOST/HOSTESS 3.3 3.3

out of 5 stars Position Overview We are seeking a polished, professional, and personable Host/Hostess to serve as the first impression of our exclusive Private Members Club. This individual will provide a warm and gracious welcome to members and their guests while upholding the club's standards of excellence, discretion, and personalized service. Key Responsibilities Greet members and their guests by name whenever possible Manage reservations and seating with attention to member preferences and status Coordinate closely with management and service staff to ensure seamless dining experiences Maintain an accurate reservation book and waitlist Escort members and guests to tables and provide menus Monitor dining room flow to maintain an elegant and unhurried atmosphere Communicate special requests, VIP notes, and member preferences discreetly Answer phone calls and inquiries professionally Ensure the host stand and entrance remain immaculate at all times Thank members personally and ensure a memorable departure experience Qualifications Previous experience in upscale hospitality, fine dining, or private club preferred Exceptional interpersonal and communication skills Professional appearance and polished demeanor Strong organizational skills and ability to multitask High level of discretion and confidentiality Ability to anticipate member needs and provide personalized service Flexible availability including evenings, weekends, and holidays Core Competencies Member-focused mindset Attention to detail Poise under pressure Team collaboration Commitment to service excellence Work Environment Exclusive, member-focused setting High standards of etiquette and service Fast-paced during peak dining hours What We Offer Competitive compensation Professional and supportive team culture Opportunities for advancement within the club Employee dining privileges