Restaurant Host/Hostess

Restaurant Host/Hostess Juliette Oyster Bar and Steakhouse Norman, OK Job Details Part-time | Full-time $10 - $12 an hour 1 day ago Benefits Paid time off Employee discount Flexible schedule Qualifications Maintaining an organized workspace Guest relations Phone communication Greeting customers Host/hostess experience Staff training Appointment scheduling Clean workspace maintenance Phone etiquette POS systems Order entry Restaurant experience Communication skills Entry level Customer complaint resolution Client interaction via phone calls Full Job Description Overview We are seeking a friendly and organized Host/Hostess to join our dynamic team. In this role, you will be the first point of contact for our guests, setting the tone for their dining experience. Your primary responsibilities will include greeting guests, managing reservations, and ensuring a smooth flow of service within the restaurant. A passion for hospitality and excellent customer service skills are essential to succeed in this position. Responsibilities Greet guests warmly upon arrival and escort them to their tables Manage reservations and waitlists efficiently to optimize seating arrangements Provide menus and inform guests about specials or promotions Maintain a clean and organized front-of-house area Communicate effectively with servers and kitchen staff to ensure timely service Handle guest inquiries and complaints with professionalism and courtesy Assist in training new staff members on host/host duties as needed Utilize POS Skytab for order entry when required Qualifications Previous host/host or restaurant experience preferred Strong customer service skills with a focus on guest relations Excellent communication skills, both verbal and written Familiarity with food service operations and hospitality standards Experience with POS systems is a plus Ability to multitask in a fast-paced environment while maintaining attention to detail Strong phone etiquette for handling reservations and guest inquiries A background in hotel services or guest services is beneficial Join our team as a Host/Hostess, where you can showcase your hospitality skills and contribute to creating memorable dining experiences for our guests!

Job Types:

Full-time, Part-time Pay:

$10.00 - $12.00 per hour

Benefits:

Employee discount Flexible schedule Paid time off

Work Location:

In person