Front of House Host

Otto Izakaya is seeking a poised and dependable Host/Hostess to join our front-of-house team. As the first point of contact for our guests, you set the tone for their entire dining experience. We are looking for a candidate who thrives in a high-energy environment and maintains a calm, professional demeanor regardless of the pace of service.

Key Responsibilities Guest Reception:

Warmly greet guests upon arrival and provide accurate wait-time estimates.

Table Management:

Coordinate seating flow to ensure a balanced workload for the service staff and a seamless experience for guests.

Professional Communication:

Handle phone inquiries, take reservations, and manage take-out orders with clarity and courtesy.

Operational Excellence:

Maintain a clean and organized host station and assist with light menu upkeep.

Conflict Resolution:

Address guest concerns with the utmost professionalism and escalate to management when necessary.

Requirements & Qualifications Weekend Availability:

This position is exclusively for weekend shifts. Consistency is non-negotiable; we require a team member who is punctual and reliable for every scheduled shift.

Professionalism:

You must possess the ability to remain composed and polite under pressure, especially during peak dinner rushes.

Communication Skills:

Strong verbal communication skills and a welcoming personality are essential. Attention to

Detail:

Ability to multitask while keeping a close eye on the floor plan and guest needs.

Experience:

Previous experience in a high-volume restaurant environment is preferred but not required for the right candidate. Why Join Otto Izakaya? You will be working in a fast-paced, established downtown destination known for its vibrant atmosphere and high standards of service. We value team members who take pride in their work and contribute to a disciplined, professional environment.

Pay:

$15.00 per hour

Benefits:

401(k) Employee discount Flexible schedule Application Question(s): What interested you to applying at Otto Downtown? Are you able to handle pressure and stress while being professional and composed? What are some strengths you have that might benefit you in this position?

Work Location:

In person