Hotel Host (Guest Service Agent)

HOTEL HOST

(GUEST

SERVICE AGENT

) Hyatt Place Hyatt Place Chantilly/Dulles Airport-South US - VA - Fairfax

GUEST SERVICES

Hourly/Entry Level Employee Full-time Hourly US Dollar (USD) pay basis

Req ID:

FAI001323

Summary Hotel Hosts contribute to the hotel'smitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence. The Hotel Host creates an experience for our hotel guests by offering them a larger than home experience with weing, helpful and exceptional service, while maintaining a clean,fortable and inviting environment. This position is responsible for theplete guest experience; to include the Hotel Host Stand, the Bakery Café, the Guest Kitchen, the e-room and the TV den, guest check in and out and the servicing of the meeting rooms. Previous guest service experience as well as the ability tomunicate well with guests required. The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple amodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt Place, a new kind of Hyatt w the style's relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new hotel experience. And you are the key to bringing it to life. Qualifications Customer service experience is required, preferably in a hotel or related field Must have schedule flexibility for both AM/PM shifts, weekends and holidays Requires strongmand of the English language to include speaking, reading and writing Ability to learn quickly and work in fast paced position with guest interaction Must be able to multi-task Must be 18 years or older A true desire to satisfy the needs of others in a fast paced environment High school diploma or equivalent required Ability to lift, pull, and push moderate weight (minimum of 20 lbs) Must possess basicputer skills, i.e. Word, Excel, etc.