Hostess/Expo

Guest Experience & HostingWelcome guests with warmth, professionalism, and confidenceManage reservations, table assignments, and pacing of the dining room with intentionCommunicate accurate wait times while maintaining a calm, gracious demeanorAnswer phones and handle guest inquiries with knowledge and discretionMaintain a polished, organized host stand and entry area at all timesExpo & Service CoordinationServe as the communication bridge between the kitchen and front-of-house teamCall and organize tickets with clarity, accuracy, and urgencyEnsure dishes meet presentation standards before leaving the passCoordinate timing and pacing of courses to support a seamless dining experienceAnticipate service needs and support servers, chefs, and managers during service