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Job Description
Location:
HCG BELOIT
Department:
HCG-BEL Marketing Summary:
Position Overview The role of a Casino Host/Hostess is vital in ensuring the success of the Player Development Team and the overall operational success of the Casino Marketing Team. They are the first point of contact for casino players on the casino floor, both coded and non-coded. Their responsibilities include greeting and registering new casino players in the HCG Players Loyalty Program, assisting with player requests, and ensuring that all players have a fun and memorable experience every time they visit Ho-Chunk Gaming properties. The Casino Host/Hostess is also responsible for enhancing brand loyalty, increasing player frequency of visits, length of play, and consumption spending in both gaming and non-gaming revenue-generating offers. They may also assist the Casino Marketing Department in promotions and special events. Customer service is our top priority for both internal and external guests, and the Casino Host/Hostess plays a crucial role in achieving this goal. Minimum Qualifications
EDUCATION
1. A high school diploma or equivalent is required. 2. Two (2) years' of post-secondary education or higher is preferred.
ESSENTIAL
1. All casino employees will be subject to the Criminal and Background restrictions of the Ho-Chunk Nation. 2. Must be bondable and have the capability to hold a gaming license through employment. 3. Must have and maintain a valid driver's license and, at a minimum, liability auto insurance. 4. No tipping or gratuity will be permitted for this position.
EXPERIENCE
To be eligible for this position, you must meet one of the following requirements, or a combination of them: 1. A minimum of two (2) years' of experience in one or more of the following fields: marketing, customer service, sales, promotions, public relations, hospitality industry, gaming industry (preferred). 2. Honorably Discharged Veteran with a minimum of four (4) years' of service. Ho-Chunk Gaming Beloit Situated on a 32-acre site at the southeast corner of Willowbrook and Colley Roads in Beloit, Wisconsin, the upcoming Ho-Chunk Gaming Beloit is set to become one of the largest entertainment developments in the region. Ho-Chunk Gaming Beloit will be a $705 million destination casino, within the Ho-Chunk Gaming division of Ho-Chunk, Inc., a leading regional employer and prominent developer of real estate and other capital projects in Nebraska, Iowa and South Dakota. The Ho-Chunk Nation's Gaming Corporation oversees the management of its gaming enterprises. The Beloit project will expand the Nation's Ho-Chunk Gaming Wisconsin brand, which currently operates six casinos across the state. The new property will feature more than 1,500 slot machines, 40 table games, a 312-room hotel with a roof top lounge, multiple dining and beverage venues, a 2,000-seat convention center which will host both conferences and concerts, and parking facilities. Construction began in October 2024, with the casino set to open in September 2026 and the hotel and convention center following a year later. The project represents a major economic development initiative for the federally recognized Ho-Chunk Nation, which has approximately 7,800 citizens and trust lands across 14 Wisconsin counties.