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Host
Job
Delaware North at American Family Field
Milwaukee, WI (In Person)
$29,120 Salary, Full-Time
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Job Description
The opportunity Delaware North Sportservice is hiring seasonalHosts to join our team at American Family Field in Milwaukee, Wisconsin. As a Host, you will be responsible for welcoming guests and managing the host station. If you thrive on excitement and want your workday to fly by, apply now to join the game day action. Pay $13.00 - $15.00 / hour Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer . What we offer We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement. What will you do? Review floor plan and reservation book daily; create a seating chart. Set up the host station according to the checklist. Greet guests and seat them at tables or in waiting areas. Seat guests according to the seating chart, server rotation, and guest preference and provides guests with menus. Maintain control of the seating and wait times. Clean and maintain the host station; contribute to the cleanliness of the dining and bar areas. Inspect dining and serving areas to ensure cleanliness and proper setup. Answer any guest questions regarding service, and provide general assistance for guests and employees. Speak with guests to ensure satisfaction with food and service, respond to complaints and notifies management, and thank guests as they are leaving. Assisting with bussing, clearing, and cleaning tables. Assisting with running food as needed. Frequently checking bathrooms for cleanliness, and restocking toilet paper rolls, paper towel rolls, and or soap dispensers. Answer restaurant telephone lines during assigned hours of operation More about you Prior experience in a guest service environment is preferred. Attentive and detailed oriented. Ability to maintain a high energy level in a fast-paced environment and manage multiple tasks simultaneously. Capable of performing specified procedures and following instructions. Effective communication skills; ability to communicate with guests and co-workers. Must be at least 18 years old. Must be able to work a flexible schedule including nights, days, weekends, and holidays Physical requirements Ability to remain on feet for the entire length of shift. Ability to maneuver between tables and around corners. Frequent walking, bending, lifting, reaching, and stretching. Ability to lift and carry up to 35 pounds. Visual acuity and hearing ability are sufficient to read the seating chart and communicate with guests. Shift details