Front Desk Clerk

We are looking for a charismatic and energetic desk clerk, who has a desire to enhance the guest experience, while making sure registration is accurate and payments are secured. The front desk clerk is responsible for answering the telephone, booking reservations, modifying reservations, learning the property's PMS system to its fullest capacity, handling guest requests and guest complaints. Service recovery is a huge aspect of the position. Our clerks are responsible for ensuring proper registration, such as getting up to date and accurate information, securing credit card payment, balancing cash drawer, and keeping the lobby tidy. This position is primarily for days and evenings, with hours ranging from 7AM to 3PM and 3PM to 11PM. Must be a responsible, dependable, punctual individual, who can wear a uniform and handle a fast-paced environment. It is a benefit to have previous hotel experience or clerical/reception experience. Must be fluent with computer functions, with an ability to type at a good pace.

Job Types:

Full-time, Part-time Pay:

$12.00 - $13.00 per hour

Work Location:

In person