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Front Desk Agent
Job
Hampton Inn Forrest City
Forrest City, AR (In Person)
Full-Time
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Job Description
The ideal candidate for this position We are looking for enthusiastic, friendly customer service professionals! Prior face-to-face customer experience in a hotel is a huge plus but your attitude is more important. You must have a polished presentation with professional communication skills. Scheduling flexibility is a must. About the job This position is responsible for providing superior customer service at all times. You will assists guests with check-ins/check-outs, resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc., as well as handling guest registration, room assignments, and accommodating special requests whenever possible. Requirements An outgoing, positive, friendly attitude. A flexible schedule including nights, weekends and holidays. Previous customer service experience a plus. Previous hotel experience a preferred.