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Front Office Clerk/Receptionist (Part-Time / Weekend/ Overnight)
Job
Best Western Inn of Russellville
Russellville, AR (In Person)
Part-Time
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Job Description
We're seeking a courteous, energetic, and organized Hotel Front Desk Agent to serve as the welcoming face of our property. In this key role, you'll: Greet guests warmly and professionally upon arrival Efficiently handle check‑in and check‑out processes Manage reservations, room assignments, and payment transactions Provide guests with information on hotel services, rates, and local attractions Address guest inquiries and resolve service issues with empathy and clarity Collaborate closely with housekeeping, maintenance, and concierge teams to ensure seamless guest experiences Maintain accurate guest records using property management systems and uphold tidy, presentable front desk operations This role demands strong communication, excellent multitasking, and polished customer service skills in a fast-paced environment. Successful candidates thrive under pressure, deliver memorable guest interactions, and proactively assist in creating a welcoming atmosphere.