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Hotel Night Auditor/Front Desk Agent
Job
Comfort Inn
Phoenix, AZ (In Person)
$34,320 Salary, Full-Time
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Job Description
Hotel Night Auditor/Front Desk Agent Comfort Inn - 3.5 Phoenix, AZ Job Details Part-time | Full-time From $16.50 an hour 1 day ago Benefits Paid time off Employee discount Flexible schedule Qualifications Customer service Driver's License Front desk Hotel experience Time management Full Job Description We are looking for a detail oriented night auditor/front desk agent with excellent customer service skills. Night shift and weekend availability required. Responsibilities Interact with guests in a warm and friendly manner. Ascertains their lodging needs. Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary. Knows all essential aspects of our hotel operations. Registers guests and manages the rooming chart. Collects payments by accepting cash or charge payments from customers; and makes change for cash customers. Verifies credit acceptance by reviewing and recording driver's license number; and operating credit card authorization systems. Balances cash drawer by counting cash at beginning and end of work shift. Monitors lobby and check-in activity to determine room flow. Responds to guest inquiries and requests in a timely, friendly, and efficient manner. Works collaboratively with any hotel associates and resources. All other duties as assigned. Skills Proven working experience in relevant field Ability to work independently and remain motivated Helpful with customer service orientation Prioritization and time management skills Professionalism along with speed and attention to detail