Front Desk Clerk/Night Auditor

Front Desk Clerk/Night Auditor Marin Suites Hotel - 3.8 Corte Madera, CA Job Details Temporary | Part-time $18.50 - $19.00 an hour 9 hours ago Benefits Flexible schedule Qualifications Resort Night audit Attention to detail Front desk Full Job Description Job Overview We are seeking a dedicated and detail-oriented Front Desk Clerk/Night Auditor to join our hospitality team. This position is crucial for ensuring a seamless guest experience during the night shift, providing exceptional customer service, and performing essential audit functions. The ideal candidate will possess strong guest relations skills and a passion for the hospitality industry. Duties Greet and assist guests with check-in and check-out procedures, ensuring a welcoming atmosphere. Handle guest inquiries and resolve issues promptly to enhance guest satisfaction. Perform night audit duties, including balancing accounts, preparing reports, and ensuring all financial transactions are accurately recorded. Manage phone systems effectively, responding to calls in a professional manner and directing them as necessary. Maintain the front desk area in an organized and tidy manner, ensuring all materials are readily available for guests. Collaborate with other hotel departments to ensure smooth operations and excellent service delivery. Provide information about hotel amenities, local attractions, and services to enhance the guest experience. Uphold the highest standards of customer service in line with our hospitality management practices. Qualifications Previous experience in a hotel or resort environment is preferred. Strong customer service skills with a focus on guest relations. Proficient in phone etiquette and communication skills Familiarity with hotel management software or property management systems is an advantage. Ability to work independently during night shifts while maintaining attention to detail. A background in hospitality management is beneficial but not required. Supplemental Skills (Optional but Ideal) Spanish Speaking Excel Experience Experience with Opera PMS or Stay n' Touch Departmental Cross-Coordination Join our team as a Front Desk Clerk/Night Auditor where your contributions will play a vital role in creating memorable experiences for our guests!

Job Types:

Part-time, Temporary Pay:

$18.50 - $19.00 per hour

Benefits:

Flexible schedule

Work Location:

In person