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Front Desk Agent
Job
Hyatt Place Los Angeles / LAX / El Segundo
El Segundo, CA (In Person)
$36,400 Salary, Full-Time
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Job Description
Front Desk Agent Hyatt Place Los Angeles / LAX / El Segundo El Segundo, CA Job Details Full-time $17 - $18 an hour 19 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Opportunities for advancement Flexible schedule Qualifications Computer operation Teamwork Interpersonal skills Stress management Computer literacy Attention to detail Full Job Description Front Desk Agent Hyatt Place Los Angeles / LAX / El Segundo At Hyatt Place, we are dedicated to delivering thoughtful service and creating a welcoming environment where guests feel genuinely cared for. We are looking for enthusiastic, service-driven individuals to join our Front Office team as Front Desk Agents. Who Are You? Passionate about hospitality and creating memorable guest experiences. Friendly, approachable, and committed to providing exceptional customer service. Able to multitask in a fast-paced environment while maintaining attention to detail. Comfortable handling guest requests, concerns, and inquiries with professionalism and empathy. Reliable, dependable, and flexible with scheduling, including weekends and holidays. Team-oriented and eager to support fellow associates and other hotel departments. Looking for an opportunity to grow and develop a career in the hospitality industry. What Will You Do? Welcome guests with a warm and professional demeanor. Check guests in and out efficiently while ensuring all reservation and payment information is accurate. Respond to guest requests and concerns promptly and professionally. Provide information about hotel amenities, local attractions, dining options, and transportation. Process payments, room charges, and other guest transactions accurately. Assist guests with Hyatt World of Hyatt enrollments and explain program benefits. Maintain accurate guest records and ensure compliance with hotel policies and procedures. Support communication between departments to ensure a seamless guest experience. Answer phone calls, emails, and guest inquiries in a timely manner. Assist with maintaining lobby presentation and ensuring guest-facing areas remain clean and welcoming. Follow all safety, security, and cash-handling procedures. Support team members and assist with additional Front Office responsibilities as assigned. Qualifications Previous hotel, customer service, retail, or hospitality experience preferred but not required. Strong verbal and written communication skills. Ability to work in a fast-paced environment and remain calm under pressure. Basic computer proficiency and willingness to learn hotel operating systems. Ability to stand for extended periods and occasionally lift up to 25 pounds. Job Type Full-Time / Part-Time Available Benefits 401(k) Medical Insurance Dental Insurance Vision Insurance Paid Time Off Employee Discounts Flexible Schedule Career Growth Opportunities Hyatt Hotel Travel Discounts Schedule Day Shift Evening Shift Weekend Availability Required Holidays as Needed Ability to Commute Must be able to reliably commute to Hyatt Place Los Angeles / LAX / El Segundo. Join our team and become part of a culture that values care, service, and meaningful guest experiences every day.