Hotel Front Desk Attendant

Hotel Front Desk Attendant La Quinta Inn & Suites by Wyndham Fowler Fowler, CA Job Details $16.50 - $17.00 an hour 5 hours ago Qualifications Guest reservation booking Hotel and accommodations payment processing Proactive hotel and accommodations guest assistance Operator switchboards Microsoft Outlook Sales transaction processing Financial transaction processing Spreadsheets Greeting customers Direct client contact Telephone systems Entry level Office phone management Full Job Description We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property's vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.

Compensation:

$16.50 - $17 hourly

Responsibilities:

Handle guest check-ins, check-outs, and payment processing with accuracy. Contact housekeeping and/or maintenance departments when a problem is reported and perform basic maintenance so as to minimize out of order rooms Take reservations over the telephone, through emails and in person, including groups Welcome guests warmly, determine their needs, and manage the registration process. Operate hotel switchboard, take calls and provide information and transfer calls

Qualifications:

Experience in hospitality or customer service is preferred but not required. Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical ability to stand, walk, and lift up to 25 pounds as needed. Proven customer service experience with a strong guest-focused mentality About Company Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners.