Front Desk Agent/Night Auditor

Front Desk Agent/Night Auditor Hawaiian Gardens, CA Job Details Part-time | Full-time $16.90 - $18.00 an hour 1 day ago Benefits Employee discount Qualifications Bilingual Record keeping Maintaining an organized workspace Financial transaction processing Multilingual Phone communication Night audit Greeting customers Administrative experience Attention to detail Financial record maintenance Multi-line phone systems Clean workspace maintenance Communication skills Entry level Customer complaint resolution Client interaction via phone calls Hotel management Full Job Description About us La Quinta Inns & Suites is a small business in Hawaiian Gardens, CA. We are professional, agile and our goal is to create welcoming environnment for the guests, and help them feel at home.

Our work environment includes:

Modern office setting Food provided We are looking for a Front Desk Clerk/Night Auditor to join our team. The successful candidate will be responsible for providing excellent customer service, checking guests in and out, answering phones, and performing administrative tasks. This position requires strong communication skills, attention to detail, and the ability to work independently in a fast-paced environment. The ideal candidate will have a friendly and professional demeanor and be able to handle multiple tasks simultaneously.

Responsibilities:

Greet guests and check them in and out of the hotel. Answer phone calls and respond to guest inquiries. Resolve guest complaints and provide exceptional customer service. Maintain accurate records of guest transactions. Ensure that all financial transactions are completed accurately and in a timely manner. Perform nightly audits of the hotel's financial records. Maintain a clean and organized front desk area. Qualifications Strong customer service and communication skills Previous experience in front desk operations and hotel environments Proficiency in guest services and hospitality management Familiarity with multi-line phone systems and night audit procedures Ability to handle guest relations effectively Bilingual or multilingual capabilities are a plus

Job Types:

Full-time, Part-time Pay:

$16.90 - $18.00 per hour

Benefits:

Employee discount People with a criminal record are encouraged to apply

Work Location:

In person