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Guest Experience Ambassador

Job

Pacifica Host Hotels

Imperial Beach, CA (In Person)

$40,560 Salary, Part-Time

Posted 5 days ago (Updated 2 days ago) • Actively hiring

Expires 7/8/2026

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Job Description

Guest Experience Ambassador Pacifica Host Hotels - 4.1 Imperial Beach, CA Job Details Part-time $19 - $20 an hour 2 hours ago Benefits Employee discount Qualifications Customer communication Hotel and accommodations payment processing Greeting customers Attention to detail Venue guest services Customer service problem-solving Full Job Description Job Overview At Pier South Resort, we create memorable beachfront experiences through genuine hospitality and personalized service. As a Guest Experience Ambassador, you will serve as a welcoming presence throughout the resort, engaging with guests, coordinating activities, and ensuring every stay exceeds expectations. Responsibilities Welcome guests and provide personalized assistance throughout their stay. Respond promptly and professionally to guest inquiries, requests, and concerns. Coordinate and support resort activities, events, and guest experiences. Promote resort amenities, dining outlets, and local attractions. Assist with VIP arrivals, special occasions, and guest recognition efforts. Process guest transactions accurately when required. Maintain a safe, welcoming, and engaging environment for all guests. Collaborate with all departments to deliver seamless service and uphold Marriott brand standards. Qualifications Previous hospitality, guest service, event coordination, or customer service experience preferred. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Ability to engage confidently with guests and create memorable experiences. Flexible schedule, including weekends and holidays. Marriott experience is a plus. Join the Pier South Resort team and help create exceptional coastal experiences for our guests every day.
Pay:
$19.00 - $20.00 per hour
Benefits:
Employee discount
Work Location:
In person