Front Desk Agent Night Auditor(11PM-7AM)

Front Desk Agent Night Auditor(11PM-7AM)

SHRI JI SPRINGTOWN LLC

Livermore, CA Job Details Part-time $16.90 an hour 1 hour ago Benefits Paid time off 401(k) matching Employee discount Opportunities for advancement Flexible schedule Qualifications Computer operation Computer literacy English Computer skills

Full Job Description Benefits:

401(k) matching Employee discounts Flexible schedule Free uniforms Paid time off

Shift:

Night Auditor only(11PM-7AM) Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds