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Front Desk Associate
Job
Comfort Inn Marina on the Monterey Bay
Marina, CA (In Person)
Full-Time
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Job Description
Front Desk Associate Comfort Inn Marina on the Monterey Bay Marina, CA Job Details Part-time | Full-time From $16.90 an hour 6 days ago Qualifications Computer operation Hotel and accommodations payment processing Phone communication Greeting customers Client interaction via phone calls Full Job Description Front Desk Agent is the guests' first point of contact. Responsibilities include providing excellent customer service, registering and checking in guests, managing reservations. Responsibilities °Welcome guests in a warm and friendly manner. °Provide exceptional customer service °Manage incoming reservations online and over the phone. °Perform all check-in and check-out task, including processing payments °Deliberately assign guest rooms and any room changes. °Hear and understand guest comments and complaints and take the appropriate action when necessary. °Respond to guest inquiries and requests in a timely, friendly, and efficient manner. Qualifications °Customer service attitude °Excellent interpersonal and communication skills, with demonstrated ability to speak and write clearly. °Strong organizational and administrative skills, with the ability to anticipate, improvise and adapt for optimal resolutions °Basic computer knowledge