GUEST SERVICE REPRESENTATIVE I - NAVY INNS & SUITES SAN CLEMENTE ISLAND, FULL TIME (35+ HOURS)

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GUEST SERVICE REPRESENTATIVE I - NAVY INNS & SUITES SAN CLEMENTE ISLAND, FULL TIME

(35+ HOURS) Navy Exchange

Occupation:

Hotel, Motel, and Resort Desk Clerks

Location:

National City, CA - 91950

Job Type:

Full Time (30 Hours or More), Permanent Employment

Posted:

05/19/2026 Positions available: 1

Source:

CalJOBS

Web Site:

CalJOBS Onsite /

Remote:

Work onsite all of the time

Updated:

05/20/2026

Expires:

07/24/2026

Agency Job ID:

260001AZ Job #: 19853480 Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Veteran Friendly Work Onsite Full Time Experience 24 Month(s) CDL Required Schedule Full Time Job Type Duration Permanent Employment Benefits Job Description Help for Job Description. Opens a new window. Come work for us as a FEDERAL EMPLOYEE and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active-duty military, retirees, reservists and their families. By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere:

PAID ANNUAL AND SICK LEAVE

MEDICAL/DENTAL

INSURANCE

FLEXIBLE

SPENDING ACCOUNT

PENSION PLAN 401K

SAVINGS PLAN - UP TO 3

% MATCH SHORT

TERM DISABILITY /LONG TERM DISABILITY

LIFE

INSURANCE

PET

INSURANCE

TAX

FREE SHOPPING PRIVILEDGES

FREE

BUS PASSES/FREE PARKING

DISCOUNTED

TICKETS AT MWR

ACCESS

TO NAVY LODGE HOTELS WORLDWIDE

Job Summary:

Serves as first point of contact with guests at a Navy Gateway Inn and Suites and/or Navy Lodge property and handles all stages of guests' stay, accommodating special requests as needed and resolving issues that may arise. Responsible for front desk, operations, lobby appearance, guest service-related office operations and the safety, security and privacy of all guests.

Duties and Responsibilities:

• Must possess a welcoming manner and positive attitude, demonstrate effective communication skills, professionally interact with guests, answering guest questions concerning lodging/facilities/amenities and provides information about local attractions.
• Assists guests with all requests, in person or via telephone, including but not limited to making, confirming and/or cancelling room reservations, collecting payments and presenting lodging receipts, check-in/check-out process, authorized patron verification; guest room assignments; credit card processing, etc.
• Greets and welcomes guests upon sight, always maintaining outstanding guest relations.
• Communicates with all lodging associates and chain of command concerning operations, guest issues or situations that require immediate attention.
• Applies knowledge of standard operating procedures processes and rules governing patron eligibility. Receives requests and processes reservations within established guidelines. When rooms are not available provides a certificate of non-availability (CAN) and/or alternative lodging options in the area.
• Assists Front Office Manager, Supervisor or Assistant General Manager (AGM) in handling group reservations. Utilizes commitment agreement for all groups per brand standards.
• Reconciles shift transactions of all accounts and outlets of the property, ensuring complete balancing while maintaining guest service at all times.
• Interacts with guests and receives and resolves guests' complaints, including but not limited to adjusting room fees, adjusting check-in/check-out times consistent with program policy and referring unusual issues to immediate supervisor for assistance and/or resolution. Utilizes judgment and understanding of policies and procedures to better assist guests.
• Registers and assigns rooms to guests, issuing room keys or cards. Transmits and receives messages and keeps records of occupied rooms and guest accounts. Makes and confirms reservations presenting statements and collecting payments as necessary.
• Operates a multi-line telephone system. Records and delivers messages as required and answering inquiries pertaining to services base facilities, area attractions and travel directions.
• Responsible for inventory of all keys and other supplies and/or amenities maintained at the front desk. Keeps the front desk and lobby area clean and safe.
• Responsible for assigned master key. Properly logs in and out using key log for record. Must report lost key to supervisor immediately for security reasons.
• Assists the Front Office Manager Supervisor or AGM to train and instruct personnel assigned to the Front Desk.
• Utilizes the Property Management System (PMS) to access guest information, retrieve reservation information and change or cancel reservations as requested by the guests. Verifies registration information, secures a credit card for incidental expenses and authorizes credit card for room charges.
• Assists the Front Office Manager Supervisor or AGM in ensuring that the Lost and Found is utilized in Property Management System and disposal processes are adhered to according to brand standards.
• Logs trouble calls in the PMS and ensures the appropriate department is notified. Relocates guests to a different room when required.
• Operates POS to record sales from convenience store if applicable. May assist in maintaining and stocking adequate supply levels.
• Ensures all wake up calls are handled promptly and properly. Types any miscellaneous memos/correspondence required in the course of performing assigned duties.
• Exchanges and maintains rotating change fund and daily log of moneys received and deposited. Securely maintains all records and access to guest safety deposit boxes if applicable.
• May be required to generate and print various reports from the PMS such as Expected Arrivals Departure List, In-House Guest List and Night Audit reports as well as other daily monthly or annual occupancy reports. Verifies accuracy of charges and makes appropriate changes if errors occur.
• Completes all computer generated reports as assigned and notates any account discrepancies for action by management.
• Prepares Close Bank Report and receipts at the end of each shift in accordance with established procedures.
• May be responsible for the set-up and breakdown/clean-up of the complimentary self-service breakfast bar.

Assist with preparing, heating, displaying and replenishing breakfast items available to guests during breakfast hours. Ensures surrounding area is returned to its original state and free of all left-over food by the end of designated breakfast hour. Required to obtain proper food handling certifications as applicable.

• May be required to assist in laundry facility and issue/deliver supplies to guests.
• May be required to possess a valid state driver's license to travel to other lodging facilities as needed within the normal scope of duties.
• Will be required to work all shifts including weekends and holidays as scheduled.
• May be called upon to maintain operations during inclement weather and other emergencies for short periods of time during the absence of supervisor, GM or AGM.
• May be required to obtain NEXCOM Hospitality Group (NHG) front desk certification within 6 months of employment as well as any other requirements.
• Performs other duties as assigned Position is located on San Clemente Island.

Weekly flights to/from NAS North Island to San Clemente Island are provided. Housing is provided. This position may be required to work on weekends and holidays as needed. Qualifications - External

GENERAL EXPERIENCE

One 1 year of general office clerical experience that demonstrated the ability to perform clerical duties satisfactorily.

AND SPECIALIZED EXPERIENCE

One 1 year progressively responsible experience related to the position to be filled.

OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE

Study completed in a college university or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience. Navy Exchange Is a Federal Government employer with 23 locations http://www.mynavyexchange.com

Company Profile:

(Confidential) 1,000-4,999 employees Connect with Navy Exchange Other Local Jobs from Navy Exchange Help for Other Local Jobs from. Opens a new window. Change to Grid view Play Carousel Previous Slide Next Slide Slide 1 Slide 2 FACILITIES

WORKER SUPERVISOR- WEST COAST DISTRICT OFFICE, FULL TIME

(35-40 HOURS) Navy Exchange National City, CA Maintenance and Repair Workers, General Regular | $29.86-$31.10 Hour Preferred Employer 2 days ago Come work for us as a FEDERAL EMPLOYEE and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active-duty military, retirees, reservists and their families.

Job Summary:

Supervises a large group of skilled maintenance workers electricians plumbers carpenters etc. in grades to NA-10 engaged in all phases of NEX construction maintenance and repair. Representative level of work supervised is NA-9.

Duties and Responsibilities:

Supervises and directs the activities of subordinate facilities improvements workers engaged in performing a variety of work assignments relative to the construction and repair of Navy Exchange and Navy Hospitality Group facilities and equipment installing electrical wiring repair and replacing electrical equipment painting interior walls installing shelves display cases etc. Performing carpentry work such as building walls modifying the interiors of existing buildings hanging doors and installing locksets modifying maintaining and repairing utilities water heaters valves pumps supply and disposal systems and equipment installing altering and repairing carpet etc. Establishes work schedules ensuring that there is enough work to keep everyone in work crew actively working on projects or work orders. Determines work priorities checks work in progress and when finished for compliance with sequence procedures and methods. Answers workers questions regarding procedures policies instructions etc. Accountable for meeting work deadlines. Keeps supervisor informed on status and progress of work causes of delays overall work operations and problems which requires corrective action. Coordinates all store and lodging projects with GM and local managers. Supervises and evaluates subordinates reviews work assignments and determines work priorities prepares work performance reviews and approves leave requests. Interviews and selects employees for job vacancies. As required assists with preparing drawings and sketches of proposed changes to existing structures prior to performing any carpentry or electrical work assignments and or installation or relocation of fixed equipment. Assists with estimating material and labor costs involved in Minor Special and Major projects. Prepares daily worksheets which includes work assignments hours spent and material used. May be responsible for the preparation and processing of purchase orders for materials equipment parts and accessories for use in repairs modification of buildings and equipment etc. Obtains supply items for electrical carpentry plumbing HVAC and painting work for authorized projects. Refers to applicable catalog to extract nomenclature of items. Inserts such information as item description delivery date and other data on purchase orders. Contacts suppliers using multiple methods to obtain prices. Maintains listing of local vendors and manufacturers by number and description of merchandise. Reconciles Credit Card transactions as required and facilitates submission of project expenses on a regular basis to ensure project expenses remain within approved budgets. Responsible for conducting periodic inventory of facilities supplies and equipment determines discrepancies on short and damaged items and advises supervisor so that corrective action may be taken. Accounts for all construction materials and equipment in stock. Assures that safety and housekeeping rules and policies are followed e.g. assures that material handling equipment capacities are not exceeded and that tools are properly used and maintained. Required availability to travel up to 50 and overtime work. Carries out Equal Employment Opportunity EEO policies and communicates support of these policies to subordinates.

PHYSICAL EFFORT

Is required to stand stoop bend kneel climb and work in what may be tiring and uncomfortable positions. Frequently lifts carries and sets up materials and equipment weighing up to 50 pounds in the performance of duties.

WORKING CONDITIONS

Work is performed inside and outside inside work is usually in buildings adequately heated lighted and ventilated. Noises from hammers saws and other power tools are frequent. Is exposed to dust dirt fumes and spray when repairing painting and operating power tools etc. Injuries may occur in lifting heavy pieces of lumber equipment cuts and bruises in using hand tools and equipment and more serious injuries in falls from ladders and scaffolds By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere:

PAID ANNUAL AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT PENSION PLAN 401K SAVINGS PLAN - UP TO 3

%

MATCH SHORT TERM DISABILITY /LONG TERM DISABILITY LIFE INSURANCE PET INSURANCE TAX FREE SHOPPING PRIVILEDGES FREE BUS PASSES/FREE PARKING DISCOUNTED TICKETS AT MWR ACCESS TO NAVY LODGE HOTELS WORLDWIDE

Qualifications - External

GENERAL EXPERIENCE

One year of experience that provided the applicant with knowledge of general maintenance practices involving the upkeep of buildings grounds fixtures equipment etc.

OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE

One year of high school education may be substituted for 3 months of general experience up to a High School Diploma or GED for one year of general experience.

AND SPECIALIZED EXPERIENCE

Five years of full performance maintenance work involving a variety of trade practices associated with such occupations as carpentry electrical work plumbing painting etc.

PHYSICAL REQUIREMENTS

Is required to stand stoop bend kneel climb and work in tiring and uncomfortable positions. Frequently lifts carries and sets up materials and equipment weighing up to 50 pounds in the performance of duties. General Requirements (Outer) Skills (Inner) Specialized (Center) 0% Occupation 0% Education 0% Work Experience 0% Location 0% Salary N/A Job Skills N/A Shift N/A Min. Age N/A Drivers Lic. N/A DL Endorsements N/A Typing N/A Security Clearance N/A Language This chart is used to compare your background against this job to help to determine if you would be a good fit for this position. You match 0% of the General Job Requirements. You match 0% of the Skills Required, and you match 0% of the Specialized Job Requirements. End of interactive chart. View Share

ELECTRICIAN- WEST COAST DISTRICT OFFICE, FULL TIME

(35-40 HOURS) Navy Exchange National City, CA Electricians Regular | $26.65-$27.79 Hour Preferred Employer 2 days ago Come work for us as a

FEDERAL EMPLOYEE

, and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families. This position may work across multiple locations based on business needs.

Job Summary:

Serves as electrician performing the full range of functions in connection with installation modification and or repair of the Navy Exchange electrical systems and electrically operated equipment.

Duties and Responsibilities:

Troubleshoots installs maintains and repairs electrical wiring systems related switches switch gear distribution panels and outlet boxes circuits as well as wide variety of electrical fixtures motors and electrically operated equipment. Follows maintenance schedule and inspections or work orders performs maintenance services diagnoses system or equipment malfunction and repairs as necessary. Inspects maintains cleans repairs tests and adjusts electrical buzzer and bell circuits light sockets lighting fixtures fans switches office and heating drills grinders and shop equipment. Tests circuits and equipment by use of voltmeter ammeter wattmeter megger and ohmmeter. Measures cuts threads bends assembles and installs conduits inserting splicing and connecting wires to fixtures outlets switches receptacles and power source. Performs other related duties as assigned.

PHYSICAL EFFORT

Is required to stand stoop bend kneel climb and work in tiring and uncomfortable positions where parts of systems worked on are in hard-to-reach places. Frequently lifts carries and sets up tools equipment and parts weighing up to 20 pounds occasionally may lift or carry items weighing over 20 pounds.

WORKING CONDITIONS

Works inside and outside. Subject to contact with dirt and soiling of hands and clothing shocks and burns from high voltage cuts and bruises. By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere:

PAID ANNUAL AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT PENSION PLAN 401K SAVINGS PLAN - UP TO 3

%

MATCH LIFE INSURANCE PET INSURANCE TAX FREE SHOPPING PRIVILEDGES FREE BUS PASSES/FREE PARKING DISCOUNTED TICKETS AT MWR ACCESS TO NAVY LODGE HOTELS WORLDWIDE

Qualifications - External

GENERAL EXPERIENCE

One year of experience that provided the knowledge and ability to perform basic electrical work such as repairing electrical wiring systems and switches etc.

SUBSTITUTION OF EDUCATION FOR EXPERIENCE

One year of high school education may be substituted for 3 months of general experience up to a High School Diploma or GED for one year of general experience.

SPECIALIZED EXPERIENCE

Five years of experience that provided the knowledge and ability to perform a full range of electrician functions in connection with installation modification and or repair of electrical systems and electrically operated equipment etc.

PHYSICAL REQUIREMENTS

Standing stooping bending kneeling climbing and working in tiring and uncomfortable positions where parts of systems are in hard-to-reach places. Frequently lifts carries and sets up tools equipment and parts weighing up to 20 pounds occasionally may lift or carry items weighing over 20 pounds General Requirements (Outer) Skills (Inner) Specialized (Center) 0% Occupation 0% Education 0% Work Experience 0% Location 0% Salary N/A Job Skills N/A Shift N/A Min. Age N/A Drivers Lic. N/A DL Endorsements N/A Typing N/A Security Clearance N/A Language This chart is used to compare your background against this job to help to determine if you would be a good fit for this position. You match 0% of the General Job Requirements. You match 0% of the Skills Required, and you match 0% of the Specialized Job Requirements. End of interactive chart. View Share

AIR CONDITIONING EQ MECHANIC, WEST COAST DISTRICT OFFICE , FULL TIME

(35-40 HOURS) Navy Exchange National City, CA Electrical and Electronic Engineering Technologists and Technicians Regular | $26.65-$27.79 Hour Preferred Employer 2 days ago Come work for us as a

FEDERAL EMPLOYEE

, and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families.

Job Summary :

Installs and makes repairs to large air-conditioning refrigeration systems.

Duties and Responsibilities:

Diagnoses and locates malfunctions disassembles repairs replaces and or adjust thermostats pressure stats hemostats. Relays switches and other automatic control devices disassembles and repairs compressors and related components services and repairs evaporators condensers and receivers repacks valves. Replaces electric motors belts and pulleys lubricates moving parts replaces and or cleans filters bleeds systems and replaces refrigerants tests for leaks and for excessive load conditions reconditions modifies and fabricates parts. Performs the full range of work involved in the installation repair overhaul maintenance and servicing of industrial and domestic reach-in and walk-in refrigerators installing split HV AC systems walk-in refrigerator and freezer pre-fabricated boxes etc. c old storage and cold room equipment freezers water coolers dehumidifiers air conditioning units and systems and related equipment.

PHYSICAL EFFORT

Frequently carries and sets up parts and equipment that weighs up to 50 pounds. Hoist holders and pulleys are operated when removing units such as large compressors condensers and shellers. Makes repairs and installation from ladders scaffolding and platforms where the parts of systems worked on are frequently in hard to reach places. Stoops stretches bends and kneels for long periods of time.

WORKING CONDITIONS

Work is performed inside and occasionally outside frequently in cramped and awkward positions. Work is frequently dirty and greasy variable temperature occur when working in cold storage rooms is subject to possible injuries such as cuts bruises burns and electrical shock. Performs other related duties as assigned Must be willing to help the other crafts and trades during peak times. By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere:

PAID ANNUAL AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT PENSION PLAN 401K SAVINGS PLAN - UP TO 3

%

MATCH LIFE INSURANCE PET INSURANCE TAX FREE SHOPPING PRIVILEDGES FREE BUS PASSES/FREE PARKING DISCOUNTED TICKETS AT MWR ACCESS TO NAVY LODGE HOTELS WORLDWIDE GENERAL EXPERIENCE

One year of experience that provided the knowledge and ability to perform a full range of duties in connection with the Installation and repair of air-conditioning refrigeration systems.

SUBSTITUTION OF EDUCATION FOR EXPERIENCE

One year of high school education may be substituted for 3 months of general experience up to a High School Diploma or GED for one year of general experience.

SPECIALIZED EXPERIENCE

Five years of experience that provided the knowledge and ability to perform a full range of work involved in the installation repair overhaul maintenance and servicing of industrial and domestic reach-in and walk-in refrigerators installing split HV AC systems walk-in refrigerator and freezer prefabricated boxes etc. cold storage and cold room equipment freezers water coolers dehumidifiers air conditioning units and systems and related equipment and current Universal Technician Certification. General Requirements (Outer) Skills (Inner) Specialized (Center) 0% Occupation 0% Education 0% Work Experience 0% Location 0% Salary N/A Job Skills N/A Shift N/A Min. Age N/A Drivers Lic. N/A DL Endorsements N/A Typing N/A Security Clearance N/A Language This chart is used to compare your background against this job to help to determine if you would be a good fit for this position. You match 0% of the General Job Requirements. You match 0% of the Skills Required, and you match 0% of the Specialized Job Requirements. End of interactive chart. View Share See all jobs from Navy Exchange Location/Work Site Information Help for Location/Work Site Information. Opens a new window. Cost of Living Calculator Help for Cost of Living Calculator. Opens a new window. Compensation and Benefits Help for Compensation and Benefits. Opens a new window. Job Type and Required Hours Help for Job Type and Required Hours. Opens a new window. Work Experience Help for Work Experience. Opens a new window. Education and Training Help for Education and Training. Opens a new window. Skills Required Help for Skills Required. Opens a new window. Specialized Job Requirements Help for Specialized Job Requirements. Opens a new window. Occupation Information for Hotel, Motel, and Resort Desk Clerks Help for Occupation Information for Hotel, Motel, and Resort Desk Clerks. Opens a new window. Other Jobs and Employers Career Ladder Help for Career Ladder. Opens a new window. Personal Requirements Help for Personal Requirements. Opens a new window. Nature of the Work Help for Nature of the Work. Opens a new window. Work Values and Activities Help for Work Values and Activities. Opens a new window. Change Job Search Criteria Print Job Order Opens in new window [ Do you have a comment or concern about this job posting? ] About Sign In / Register Home Site Map Site Search Explore CalJOBS Settings Accessibility Statement Preferred Settings Page Preferences Languages Services For Individuals For Employers Labor Market Mobile App Legal Privacy Statement Terms of Use Disclaimer Equal Employment Opportunity Resources Protect Yourself Assistance CalJOBS Contact Us Statewide Sacramento, CA 94280 Copyright © 1998-2026 Geographic Solutions, Inc. All Rights Reserved. Virtual OneStop® - VOS Sapphire AI v24