Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Front Desk Agent
Job
Residence Inn by Marriott
Pasadena, CA (In Person)
$51,480 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
35
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Job Summary We are seeking a dynamic and welcoming Front Desk Agent to join our team! In this vital role, you will be the first point of contact for visitors, clients, and staff, creating a positive and professional atmosphere. Your energetic approach to customer service and organizational skills will ensure smooth daily operations at the front desk. This paid position offers an exciting opportunity to develop your office management expertise while supporting a vibrant team environment. If you thrive in fast-paced settings, enjoy assisting others, and possess excellent communication skills, we want to hear from you! Responsibilities Greet visitors, clients, and staff with enthusiasm and professionalism, ensuring a warm first impression Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations Secure payment; verify and adjust billing Manage multi-line phone systems, directing calls efficiently and courteously using proper phone etiquette Support customer service efforts by addressing inquiries promptly and providing exceptional support in person or over the phone Maintain office supplies inventory, coordinate mail distribution, and ensure the front desk area remains tidy and welcoming Qualifications Proven experience in hotel administrative roles preferred Excellent organizational skills with the ability to multitask effectively in a busy environment Bilingual abilities are a plus to assist diverse client needs Demonstrated customer service expertise with professional phone etiquette and interpersonal skills Join us as a Front Desk Agent and be part of a team dedicated to delivering outstanding service while advancing your career! This role offers meaningful work in a supportive environment where your organizational talents and positive attitude will shine.