Front Desk Agent - Afternoon Shift

Front Desk Agent:

Our team is looking for a welcoming and friendly Front Desk Agent with a great attitude. The ideal Front Desk Agent candidate will have great communication skills, people skills, and problem solving skills. If you do not have experience, that's ok! We will train you for free using one of the industry's best hospitality courses. This particular position is for the hours of 2pm

• 10pm.

I also have other shifts available

Front Desk Agent Responsibilities:

• Greet and welcome guests in a friendly and professional manner
• Check-in and check-out guests using the hotel's computer system
• Answer phone calls and provide information to guests or transfer calls to the appropriate department
• Assist guests with inquiries, requests, and complaints, ensuring their needs are met promptly and efficiently
• Handle cash and credit card transactions accurately and securely
• Maintain a clean and organized front desk area
• Collaborate with other hotel staff to ensure a smooth guest experience
• Provide excellent customer service and create a positive impression of the hotel

Front Desk Agent Qualifications:

• Previous experience in customer service or hospitality is preferred but not required
• Excellent communication skills, both verbal and written
• Proficient in using phone systems and computer software (we will train you)
• Strong problem-solving skills and ability to handle challenging situations with patience and professionalism
• Ability to multitask and prioritize tasks effectively
• Detail-oriented with a focus on accuracy
• Flexibility to work shifts, including evenings, weekends, and holidays We offer competitive pay rates for our employees.

Join our team of dedicated professionals who are committed to providing exceptional service to our guests. This is an excellent position to add to your resume as Hilton is a top tier world renowned brand To apply for this position, please submit your resume

Job Types:

Full-time, Part-time Pay:

$16.90

• $17.

00 per hour

Benefits:

Employee discount Free parking

Experience:

Hotel experience: 1 year (Preferred) Ability to

Commute:

Red Bluff, CA 96080 (Required) Ability to

Relocate:

Red Bluff, CA 96080: Relocate before starting work (Required)

Work Location:

In person