Front Desk Agent

FRONT DESK AGENT

Hyatt Place Hyatt Place Sacramento/Roseville US - CA - Roseville

Posted:

May 21, 2026 Summary Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm wees, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

Guest Service Superstar:

You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a quick question or a big request, you're all about making their stay unettable.

Communication Champ:

You know how to get the message across—clearly, confidently, and with a smile. Whether it's chatting with guests or coordinating with the team, you keep things flowing smoothly.

Quick-Thinking Problem Solver:

When challenges pop up, you're already on it. You think fast, act smart, and turn potential hiccups into happy endings.

Multitasking Marvel:

Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it allanized and running like clockwork.

EDUCATION & EXPERIENCE

High school diploma or equivalent; experience in a hotel or related field preferred. Familiarity with hotel management software and Microsoft Office suite. After an initial waiting period, those hired into full time positions are eligible for apetitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Ie Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan Property Information When business or pleasure takes visitors to Sacramento, Hyatt Place Sacramento/Roseville is the perfect place to stay. Guests will enjoyfortable rooms, a free hot breakfast every morning, 24/7 meal access, free Wi-Fi, a heated pool and more. Our innovative social space and prime location near the Westfield Galleria at Roseville makes our hotel a home while away. About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of bing a better human being, both personally and professionally, as part of the package. And it's this magicalbination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today. Application deadline for Colorado positions: This position is at a location w Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party managementpany that is responsible for all employment benefits and obligations at this location.