Guest Service Agent - Part Time AND Full Time

GUEST SERVICE AGENT

•PART

TIME AND FULL TIME

Hyatt House Hyatt House San Ramon US•CA•San Ramon

GUEST SERVICES

Hourly/Entry Level Employee Full-time Hourly US Dollar (USD) pay basis

Req ID:

SAN034788

Summary Description•External Description We are looking for an enthusiastic and friendly hotel front desk agent to join us at Hyatt House San Ramon!

Responsibilities:

Checking in and checking out of all hotel guests in a timely, weing fashion Manage room bookings through the phone or in-person and be able to answer inquiries about the hotel, rooms, amenities, rates, special requests, etc. Connecting with other departments in the hotel to ensure amodations are running smoothly This is a fast paced position that will involve cash handling, answering telephones, providing local information to guests, etc. all in an attentive, courteous and efficient manner. $20 / hour HYATT house is an extended-stay, residential-style hotel that aims to provide individual travelers with the feel of a modern condominium. The 125 to 200 room, all-suite properties offerforts of home such as fully equipped kitchens, flat panel HDTVs and free high-speed internet access. The public space features facilities such as a pool, a fitness center and a business center. A full breakfast every morning and an evening social on weekday evenings areplimentary to guests. HYATT house properties are located in urban, airport and suburban locations and can amodate small corporate meetings and corporate clients seeking to place their employees on extended assignment. Wee you to our new house, HYATT house! Qualifications Qualifications Excellentanization andmunication skills as well as multi-tasking abilities Team-oriented At least one year of customer service experience required