Front Desk Agent- PM Shift

Front Desk Agent- PM Shift Marriott Property South San Francisco, CA Job Details Part-time $19 - $21 an hour 14 hours ago Benefits Free parking Employee discount Qualifications Foreign language proficiency Guest relations Multilingual Phone communication Venue customer assistance Venue guest services Full Job Description Overview We are seeking a friendly and professional Front Desk Agent to join our team at a Marriott Hotel. This role is essential in providing exceptional guest services and ensuring a welcoming atmosphere for all visitors. The ideal candidate will possess strong communication skills, a passion for hospitality, and the ability to manage guest relations effectively. Duties Greet guests upon arrival with a warm and friendly demeanor. Manage check-in and check-out processes efficiently. Handle reservations and provide information about room availability. Operate phone systems to assist guests with inquiries and requests. Address guest concerns promptly and professionally, ensuring satisfaction. Maintain accurate records of guest interactions and transactions. Collaborate with other departments to enhance the overall guest experience. Provide local area information and recommendations to guests. Uphold hotel policies and procedures while maintaining a high level of service. Experience Previous experience in a front desk role or similar position within the hospitality industry is required Proficiency with PMS Marriott Fossy is desirable Strong phone etiquette skills are essential for effective communication. Experience in guest services or guest relations will be highly regarded. Multilingual abilities are a plus, enhancing communication with diverse guests. Join our team as a Front Desk Agent, where you can contribute to creating memorable experiences for our guests while working in a dynamic and supportive environment.

Job Type:

Part-time Pay:

$19.00 - $21.00 per hour

Benefits:

Employee discount Free parking Ability to

Relocate:

South San Francisco, CA 94080: Relocate before starting work (Required)

Work Location:

In person