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Front Desk Clerk/Night Auditor
Job
Rodeway Inn
Stockton, CA (In Person)
$37,440 Salary, Full-Time
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Job Description
PLEASE DO NOT CALL THE OFFICE, IF WE DECIDE TO MOVE FORWARD, WE WILL CONTACT YOU!
No phone calls please, DONOT CALL THE OFFICE
about the position. We thank you for your interest in this position. We kindly request that all inquiries be submitted via email or our online application system, as we're unable to respond to phone calls regarding the posting. We are seeking a Front Desk Associate to join our team at a hotel in a customer-facing role. The ideal candidate will have a passion for hospitality and excellent customer service skills.Duties:
- Greet guests upon arrival and provide them with information about the hotel and local area
- Assist guests with check-in and check-out procedures efficiently
- Handle guest inquiries, requests, and complaints promptly and professionally
- Operate the hotel phone system and respond to calls in a polite and efficient manner
- Manage reservations and ensure accurate information is maintained in the system
- Coordinate with housekeeping and maintenance staff to ensure guest rooms are ready for check-in
Experience:
- Previous experience in hospitality or customer service is helpful but not required
- Experience in an office setting
- Strong communication skills with proficiency in phone etiquette
- Familiarity with
Microsoft Office Requirements:
- Excellent customer service skills
- Ability to work in a fast-paced environment
- Strong attention to detail and organizational skills
- Proficiency with Microsoft Office
- Typing proficiency is helpful
- Open availability This position offers the opportunity to work in a dynamic hospitality environment, interact with diverse guests, and contribute to creating memorable experiences for visitors.