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Front Desk Clerk
Job
Surestay plus by Best Western
Upland, CA (In Person)
$35,360 Salary, Part-Time
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Job Description
Responsibilities Will provide the first point of contact for guests and ensure an excellent, memorable first impression. Demonstrate the ability to effectively interact, coordinate and communicate to ensure a smooth arrival through departure experience for all guests. Successfully execute departmental and hotel policies (to include but not limited to relocation procedures, safe deposit box procedures, auditing accuracy of cards with proper signatures, key control procedures, accurate billing, cashiering, safety, lost/found policy, etc.) Maintain confidentiality of guest information and follow proper protocol to secure and protect pertinent hotel data. Foster and maintain strong, positive relationships with team members across all departments through communication and regular face-to-face interaction. Qualifications Display a desire to exceed expectations with every interaction Flexibility to work in shifts Able to work under pressure Dependable and detail-oriented Excellent organizational skills