Front Desk Clerk

Front Desk Agent Duties:

• Greet and welcome guests in a friendly and professional manner
• Check-in and check-out guests efficiently and accurately
• Provide information about hotel facilities, services, and local attractions
• Handle guest requests and complaints promptly and effectively
• Maintain a clean and organized front desk area
• Answer phone calls and direct them to the appropriate department or staff member
• Assist with reservations and cancellations
• Process payments and maintain accurate records
• Collaborate with other hotel departments to ensure guest satisfaction

Experience:

• Previous experience in hotel management or guest services is preferred
• Hotel Front Desk experience is required
• Strong guest relations skills with a focus on providing exceptional hospitality
• Bilingual or multilingual skills are a plus
• Knowledge of hotel operations and procedures
• Excellent phone etiquette and customer service skills At our hotel, we value our employees and offer a supportive work environment.

We provide opportunities for career growth and development within the hospitality industry. Join our team of dedicated professionals who are committed to delivering outstanding service to our guests. If you have the required experience and skills, we would love to hear from you. to become a part of our team as a Front Desk Agent!

Pay:

From $15.25 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Application Question(s):

Weekends Required Experience:

Hotel:

1 year (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Required) Overnight Shift (Preferred) Ability to

Commute:

Alamosa, CO 81101 (Preferred)

Work Location:

In person