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Night Auditor / Front Desk Agent
Job
MPS MANAGMENT
Alamosa, CO (In Person)
$32,760 Salary, Part-Time
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Job Description
Front Desk Agent /
Night Audit Duties:
- Accurately run night audit closing tasks
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel facilities, services, and local attractions
- Handle guest requests and complaints promptly and effectively
- Maintain a clean and organized front desk area
- Answer phone calls and direct them to the appropriate department or staff member
- Assist with reservations and cancellations
- Process payments and maintain accurate records
- Collaborate with other hotel departments to ensure guest satisfaction
- Walk property nightly
Experience:
- Previous experience in hotel or guest services is required
- Strong guest relations skills with a focus on providing exceptional hospitality
- Bilingual or multilingual skills are a plus
- Knowledge of hotel operations and procedures
- Excellent phone etiquette and customer service skills At our hotel, we value our employees and offer a supportive work environment.