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Front Desk Agent
Job
Gateway Canyons
Gateway, CO (In Person)
$34,486 Salary, Full-Time
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Job Description
Discover a place where wonder, adventure and relaxation meet. Gateway Canyons Resort & Spa rests on 180 acres in the red rock canyons of western Colorado. 72 room luxury Resort with amenities that include lodging, dining, UTV and Jeep tours, horseback riding, & full service spa. Our Front Desk Associates check-in/check-out hotel guests courteously and efficiently; Provide information and assistance to all guests and visitors. Communicate Resort services and amenities to guests. Communicate VIP arrivals to designated personnel for escort and delivery of amenities Document and confirm reservations and cancellations. Block rooms in system and follow though on designated requirements. Communicate pertinent guest information to designated departments/personnel (i.e. special requests, amenity delivery) Resolve discrepancies on rooms status report with Housekeeping. Process checkouts; resolve any late charges, present folio to guest and resolve any disputed charges; settle guest accounts. Conduct group check-ins/outs Assist all departments/executives in obtaining appropriate information regarding groups, inventory and guest information Assist in other Front Desk areas as assigned Provide guest room tours Other duties as reasonable requested Seasonal position in Rooms Department. Performs all functions of Front Desk Agent, including check-in/check-out hotel guests, process all payments according to established hotel requirements, and provide information and assistance to all guests and visitors Gateway Canyons Resort & Spa is located in the beautiful red rock canyons of western Colorado, southwest of Grand Junction. Seasonal position - $15.16-$18.00/hour Paid Holidays / Sick Time 401k Eligibility Friends & Family Discount Associate Cafeteria Economical on-site housing - rent includes all utilities, internet & satellite Associate Clubhouse, Fitness Facility Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.