Front Desk Agent

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Potential Career Path Front Office Supervisor/Accounts Payable or Receivable Clerk

• Front Office Manager Essential Job Functions
• Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
• Keep records of room availability and guests' accounts, manually or using computers.
• Prepare and distribute daily reports.
• Audit and reconcile cashiers.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Input and update financial information into SynXis network.
• Check guests/in out and perform Guest Service Agents tasks.
• Respond to guest inquiries and resolve complaints.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to Wyndham program.
• Practice safe work habits and wear protective safety equipment.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management. Position Requirements
• High School diploma or equivalent preferred.
• Previous night audit/accounting experience or equivalent training required.
• Computer knowledge/Excel and arithmetic skills required.
• FSD is a plus, required within 90 days of employment. Work Environment and Context
• Work schedule varies and may include working on holidays, and weekends.
• Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching. What We Believe People Are Our Capability
• Hearts That Serve
• Only Excellence
• Stay Nimble
• Littleton area including a heated indoor/outdoor pool (open year round).

Guests also love our free high-speed internet access, independently owned Colorado businesses that offer a place for you to eat, drink, you can host any type of meeting or event in one of our function rooms. Our facility includes a 24-hour business center with free copy and print services

Pay:

From $19.00 per hour

Benefits:

Employee discount Flexible schedule Free parking Paid time off

Education:

High school or equivalent (Preferred)

Experience:

Hotel experience: 1 year (Preferred)

Work Location:

In person